Nissan of Elgin

Usually the car buying purchase is stressful. McGrath Nissan made me feel at ease and removed any anxiety I had. They were thorough, polite, courteous and always gave me the impression that my best inte Nissan made me feel at ease and removed any anxiety I had. They were thorough, polite, courteous and always gave me the impression that my best interest is what mattered. I WASN'T JUST ANOTHER SALE. Not only did I get a great car at a reasonable price, I know have a new impression on what the car buying exprience should be when dealing with right dealer. More

I would definitley recommmend McGrath Nissan in Elgin Service dept. I was told by another service dept that I needed both front and back brakes. After bringing my truck to McGrath, I found out I only n Service dept. I was told by another service dept that I needed both front and back brakes. After bringing my truck to McGrath, I found out I only needed front brakes. The rear had 50% life left. I also had mentioned a hight pitch sound when I accelerated so I mentioned this toCindy as well. They discovered the timing chain was off. The other service dept failed to recongize this and told me "that's just the way it is". Because the timing chain required the truck being worked on for longer than 24 hrs, I was offered a service loaner, but more importantly Cindy and Keith contacted me along the way informing me on what was going on with my vehicle. Not only were they honest with work and pricing, they provided great follow up. I never had to wonder what was going on with my vehicle. If you are in the Elgin area and require any automotive work, do yourself a favor and bring your car into McGrath in Elgin. More

We had a great experience. Marco was very kind and respectfull. I definetly recommend this Dealer. If you need a car, do not waste time, go see Marco Lopez!! respectfull. I definetly recommend this Dealer. If you need a car, do not waste time, go see Marco Lopez!! More

McGrath Nissan sent over a mailer to my home about a big sale as the dealership is liquidating inventory. There was a contest where we scratched off a piece of their mailer and the mailer came with a car ke sale as the dealership is liquidating inventory. There was a contest where we scratched off a piece of their mailer and the mailer came with a car key that claimed that it can earn us a new car. My father and I, (Manish Sheth, Streamwood), visited with the intent to see what used cars were available, and at what prices. I have been looking for a used car, 2008 or newer, with some luxury features. The salesman that I worked with introduced my farther and I right in the parking lot, sat us down and showed us some cars. One car that I was interested in talking more about was a Maxima for about $28,000. With my trade-in (appx worth $4,500) and a little bargaining from the dealership, my father and I were only hoping to spend around $21,000, never really having the intent to purchase that day, but to just perform some research. Once the salesman sat us down, he had us sign a paper with some figures, the approximate monthly payment, and down payment amounts, etc. I was also asked to provide personal information like SSN, address, occupation, income, etc. I was PROMISED that my credit was not going to be ran, and no loan applications would be made, but simply this information would be reviewed. Once a sales manager returned with some numbers and we went back and forth on price, clearly indicating that we did not intend to buy that day, and that the dealer was giving us a GREAT deal for the car, but was just a little out of budget - the salesman began getting upset and rude and asking why I even asked to talk about a car in this price range, etc. Once our price was not met, we shook hands and agreed to walk away. The salesman joked to throw my used car's keys at me, then followed me out to the parking lot. The salesman then asked me to stop just before I entered my car to leave and indicated..."people from [your] country make it impossible for people like [me] to service them". With the complete shock that the salesman would make such a derogatory and discriminatory comment, I stared and replied why [he] would make this about race, then simply decided to walk into my car. The salesman then proceeded to yell obscenities at me and my father, things that should not be repeated. At this point I returned to the store entrance to find a manager to explain what had happened, but instead of being heard, I was asked to leave the private property otherwise the police would be informed to escort me. Once this horrible day was complete, I received a call from my mortgage broker as I was in the middle of re-financing my home and was told that McGrath Nissan had applied on my behalf for a car loan with over 7 financial institutions, many of which being rejected and resulting in a drop of my credit score by over 60 points. I completely regret ever visiting McGrath Nissan, have asked the dealership to take me off of their mailing list and have been pleading with my broker and lender to allow the refinance to proceed. Everyone should hear this experience to understand what kind of salesman this dealership chooses to employ. More

Great experience with Ryan in sales and then with Keith when I closed the lease deal. Will recomend McGrath to all friends who are car shopping. Keep up the great work. when I closed the lease deal. Will recomend McGrath to all friends who are car shopping. Keep up the great work. More

We were welcomed as soon as we pulled in. Marco Lopez was extremely helpful in helping us choose the right car at the right price. He was friendly, polite, patient, and had our best interest in mind. He defi extremely helpful in helping us choose the right car at the right price. He was friendly, polite, patient, and had our best interest in mind. He definitely made us feel special. Robert Franco was also very welcoming and friendly. He and colleges went out of their way to help us find the absolute best financing for us that they possibly could. Nobody made us feel pressured or obligated to make any purchase, we were extremely satisfied. When we get another car in the near future we will definitely go to McGrath Nissan in Elgin. More

They made extra effort to find the exact car I wanted. They made me feel very comfortable and answered any questions I had. They went above and beyond to be fast, efficient, and friendly!! They made me feel very comfortable and answered any questions I had. They went above and beyond to be fast, efficient, and friendly!! More