Nissan of Elizabeth City

Ive been ordering parts form this dealership for many years and always had great service from Jason Morales. I decided to visit this dealership to pick up a big order and i decided to trade in my car for years and always had great service from Jason Morales. I decided to visit this dealership to pick up a big order and i decided to trade in my car for a brand new Nissan Rogue. I had an excellent buying experience and i would recommend this dealership to any of my friends and family. More

I drove an hour to this dealership due to an online ad for a vehicle priced at just under 4K. This was after emailing the dealership for more information, one question being, "Why is the price so low?" T for a vehicle priced at just under 4K. This was after emailing the dealership for more information, one question being, "Why is the price so low?" The emails I received left price out and invited me down to test drive the vehicle and trade mine in. I even received an email that I thought was directly from a salesman. Upon arrival, I was informed that the actual price was not as listed on the dealer's website or Autotrader.com, but actually 12K more. Even after informing Herb that I wasnt about to enter that price range, he afforded me the chance to change my mind with a test drive with negotiations afterward, if I liked the drive. Sure, why not, right? Before the test drive, I noticed some chips in the paint. Another disparity between what I saw and what was advertised. The posting explained, "The paint on this Titan LE is flawless; no scratches, no blemishes, no need to spend extra money on touch ups." With chips so deep in the paint that I could see the undercoat, not the glossy red, as well as a thumb print size touch up spot on the hood, I would not say there were no blemishes. Test drive went very well, with Herb directing me to the type of roads I wanted to drive on, and allowing for a long enough drive that I could actually get a feel for the truck. He was very courteous in allowing me to listen to the truck motor and road noise while driving. Even though I saw him holding on a couple times, he never complained. So we get back and I check the underbody. Decently clean, with some dry mud caked up and a little rust. Nothing compared to what I would expect from a 2004 truck that had been played with on occasion. Herb and I sit down to talk about numbers and my trade-in. Very generous for the trade, I will admit. It was previously appraised about $250 more than what Alliance would give me, but I was expecting that as well. My primary accolade for Herb was his eagerness and willingness to work with me to come to an agreement on a figure to get me out the door in the Titan. However, that brings me to my biggest complaint, second to the $12K disparity in price. After Herb and I come to an agreement, he talks to his manager, William Turner. Mr. Turner comes to the desk to talk to me about the offer. He flat refuses it, telling me that he cant go more than a hundred or two below the $15K price tag, and even going that much lower would be done begrudgingly. Next he tries to get me to finance. When I inform him I did not want to get into the $15K price range for a 9 year old truck, he tells me he is sorry for my time and offers to get me the keys to my car, telling me to call him if I change my mind. Now, I am not the best negotiator when it comes to auto buying, but I do know that to get to an agreement, you do have to flex a little. When the sales manager simply refuses to go more than $200 off the asking price of a 9 year old vehicle, negotiations are going to be hard to even enter into. I would love to have gone home with the Titan, but I am sorry to say, the biggest obstacle was your stonewall of a sales manager. I found it hard to believe he would so easily disregard all the time and effort his salesman had put into the sale, allowing the two hour round trip for me, to be a complete waste of time. More

Since we moved to Elizabeth City in 2007, we have purchased 2 cars from Alliance. We also have a third Nissan which we purchased before moving to Elizabeth City. We have used Alliance service since w purchased 2 cars from Alliance. We also have a third Nissan which we purchased before moving to Elizabeth City. We have used Alliance service since we we moved here. Over the pass two years we have been service by service person Beverly Pritchett. Beverly is the consumate professiona. Not only is she extremely customer friendly but she is adept at listening and solving our problem. I have never had an encounter with Beverly that left me less than 100% satisfied with the outcome. Because of her, I would highly recommend you service department to any of my friends and associates. She is truly what a customer oriented service person should be. If I could do so on a scale of 1 to 10 in doing her job, I would rate her a 20!!!! Sincerely, Bertrand L. Birdsall, Jr. More

I recently purchased a car from Kahlil Harris.His customer service along with all the other staff was great! I would recommend Alliance Nissan to anyone looking for a new or used car! Respectfully, customer service along with all the other staff was great! I would recommend Alliance Nissan to anyone looking for a new or used car! Respectfully, Wendy Crocker Gates, NC More

A great car-buying experience. John was helpful without being pushy, informative without being long-winded. We weren't sure when we started that we really needed a new car (our old car was beginning to ha being pushy, informative without being long-winded. We weren't sure when we started that we really needed a new car (our old car was beginning to have mechanical problems). He showed us the advantages of buying a new car and, in particular, the specific model that we were looking at. He patiently answered all our questions and worked hard with us to come up with a deal we could afford. We would definitely buy another car from him. More

We came to Alliance Nissan to inquire about a 2013 Nissan Sentra. Even though we told John we were not in the market to buy a car until the summer he took the time to answer all our questions and provided us Sentra. Even though we told John we were not in the market to buy a car until the summer he took the time to answer all our questions and provided us with all the information we needed. His knowledge of the product was impressive. We look forward to coming back and buying our vehicle from him. More

I recently purchased a car from Paul Schwab at Alliance Nissian. His knowledge and customer serivice were outstanding. I will definitely return when the time comes to purchase another vehicle. I will be re Nissian. His knowledge and customer serivice were outstanding. I will definitely return when the time comes to purchase another vehicle. I will be recommending him to family and friends. More

Richard was very prompt in answering my questions about the Nissan Murano convertible. He took time go over the condition and history of the car. There was not pressure and he was easy to work with. He the Nissan Murano convertible. He took time go over the condition and history of the car. There was not pressure and he was easy to work with. He was right that it was a quick ride from Chesapeake. Thanks More

William wasI very quick getting my car financed. Had every thing ready for me to sign when I arrived at the dealer ship. They had my car detailed and gassed up all I had to do was drive it off the every thing ready for me to sign when I arrived at the dealer ship. They had my car detailed and gassed up all I had to do was drive it off the lot Thank you for a positive experience on buying my new car. Mike was very friendly helping me sign all of the papers . More

We liked them so much we purchased 2 cars, Hal Chappell was a great sales person. Everyone there was courteous and friendly. A great job was a great sales person. Everyone there was courteous and friendly. A great job More