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Nissan of Elk Grove
Elk Grove, CA
4,906 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,906 Reviews of Nissan of Elk Grove
June 20, 2008
I wrote the following to the owner of Nissan of Elk Grove on 6/19/2008: Dear John Driebe, Its been four months since I leased a Nissa Altima from Nissan of Elk Grove and although I am a little late in on 6/19/2008: Dear John Driebe, Its been four months since I leased a Nissa Altima from Nissan of Elk Grove and although I am a little late in writing you, it is perhaps a testament to your organization that I am actually taking a little time to do so this afternoon. I met A.J. Went when my brother and I first stopped by Nissan of Elk Grove on a Friday in February 2008 on the weekend we went shopping for a car. He was very informed about the cars we were looking at and was such a pleasant and professional salesperson that we came back to see him after going to several other dealerships that weekend. The contrast between the experiences that weekend were amazing and made coming back to you guys a must! A.J. found the car we wanted and had to even get it from another dealership. He showed great initiative and followed through on all of our inquiries. When we were ready to talk to financing, the team worked extremely well together and answered all of our questions and were professional throughout the process. Last week I went in for my first service and I was met with the same standard of excellence with the service department. I have already shared my positive experiences with several friends and I will continue to recommend Nissan of Elk Grove. You have truely set the bar high. Your entire team deserves recognition for great customer service and expertise! Thank you, Mike Alie Graphic Designer College of Continuing Education Sacramento State 916.278.5715 aliem@csus.edu More
by MikeAlie
Employees Worked With
A.J. Went
June 19, 2008
After extensive internet research and test driving the Nissan Altima Hybrid (blows away the Camry Hybrid in all facets), I sent emails out to several Northern California Nissan dealers to get their best p Nissan Altima Hybrid (blows away the Camry Hybrid in all facets), I sent emails out to several Northern California Nissan dealers to get their best price. Rosie was the quickest to respond and had the best price of any dealer (of those that chose to respond or call - very few shockingly with the current state of the economy). She quickly located what I was looking for from another dealer and we quickly finalized the deal over the phone. She was informative without being high pressure. Due to a family emergency, she passed the car pickup over to AJ. He went out of his way to personnally drive my son and I to a restaurant/movie theater while the car arrived from another site (slight delay in car arrival from the promised time is the only negative). Completing paperwork and going over operation/features of the car was quick, yet thorough. No surprises or "bait and switch" from this dealer - the price Rosie quoted in her email is the price we paid. Excellent overall experience with Elk Grove Nissan. Other Nissan dealers need to learn from this dealer if they want to increase their sales. Easy to see why Elk Grove is the #1 Nissan dealer in Northern California. More
by kmdesmond
Employees Worked With
Rosie and AJ
June 19, 2008
I would like you to forward this to the appropriate person. About month ago I was referred to your sales department. I had participated in the Rogue Test Drive promotion, and I was to receive a $50 ( person. About month ago I was referred to your sales department. I had participated in the Rogue Test Drive promotion, and I was to receive a $50 (AMEX?) debit card for taking a test drive. I've never received it, and I called Nissan of Elk Grove. I was told that you would follow up, but I still havent received the card, or any further contact with Nissan of Elk Grove. If you cannot help me with this matter, please provide me with a name and number of someone who can. Thank You, Miguel D. Martin (916) 501-0877 More
by lowwriter
Employees Worked With
unk
June 15, 2008
Although I've been taking my car to Nissan for oil changes, this last visit I actually noticed how much it costs and it's quite high. I've come across other places where people have gone to for years changes, this last visit I actually noticed how much it costs and it's quite high. I've come across other places where people have gone to for years and the price has me thinking whether or not I'll be returning. More
by EOliva
Employees Worked With
don't remember
June 13, 2008
friendliness is very good but customer service and quality of work still needs improvement. i have noticed on several occassions , after servicing the vehicle it is taken for a wash but it is not wipe quality of work still needs improvement. i have noticed on several occassions , after servicing the vehicle it is taken for a wash but it is not wiped out dry, this should be given some consideration asw if you can not wipe the vehicle dry than don't wash it . My comments on the pricing is 4 because i have not compared with other dealerships, so i am not sure . More
by prasads
Employees Worked With
cannot rememember name
June 13, 2008
Cruz assisted me in printing out the "Father's Day" 20% discount coupon on her computer from my email, as I had forgotten to bring my coupon with me, and she made sure the discount was properly applied to discount coupon on her computer from my email, as I had forgotten to bring my coupon with me, and she made sure the discount was properly applied to all the parts and labor. I liked being given a rental car for the day, so this made the 45,000 mile service really easy for me. More
by rfturner
Employees Worked With
Cruz
June 13, 2008
AJ was very informative and most importantly he was not a pushy salesman. He let you take your time, when considering on which car that best worked for you. He did not try to sell me a car that I did not wan pushy salesman. He let you take your time, when considering on which car that best worked for you. He did not try to sell me a car that I did not want. I would recommend him to my family and friends who are in the market for a new car. Thank you AJ for a postive experience. More
by pamgeiger
Employees Worked With
AJ Went
