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Nissan of Fort Myers

Fort Myers, FL

4.5
2,605 Reviews
Whether you are in the market for a new or used vehicle, Nissan of Fort Myers strives to provide the utmost care and attention that customers deserve in order to make a well-informed decision. From the moment our customers step through the doors, our dedicated management team and employees are there to enhance your experience. Our dedication and care do not just end with our customers, we are dedicated to giving back and pouring love into our local communities.
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13985 S Tamiami Trail

Fort Myers, FL

33912

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Showing 2,605 reviews

November 19, 2021

Today i went for the first time to this dealer for service. My car is 2021 Nissan Rogue. It only need a oil change and tires rotated. The service guys was nice told me one hour and 1/2 wait. I was More

by lisacruz21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I didn’t take names
Dec 05, 2021 -

Nissan of Fort Myers responded

Lisacruz21, we're disappointed to hear of the negative experience you had at our location. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

Dec 05, 2021 -

lisacruz21 responded

Thank you for helping me with the situation and getting back to me and show me you cared so overall I’ll give them for the customer service in getting back to me 4 stars

November 18, 2021

The Service Technician, Mr. Jimmy Epps was very efficient as usual. He is always very professional and pleasant. My service experience was excellent. More

by wjleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
November 18, 2021

Jose does excellent job. He is super professional and was very friendly. Thank you , I appreciated your help. More

by andriyennataliya148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jose L Delgado
November 18, 2021

Appointment was suppose to be hour in a half . Took over 3 . Had to call for manager to find out why not done. Never called back with update just brought out the vehicle. More

by ASHROLL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Elijah "Jimmy" Epps
Dec 05, 2021 -

Nissan of Fort Myers responded

Ashroll, we're disappointed to hear of the negative experience you had at our location. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

November 17, 2021

Had a long wait but warranty work was completed and correct great dealership sales staff pleasant More

by RUDIF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
November 17, 2021

We were very impressed with our salesperson. He was very professional and was very polite. He worked very well with us. More

by BMM33907
Recommend Dealer
Yes
Employees Worked With
Dashaun Pointer
November 17, 2021

Jimmy does an excellent job. He is super professional and the reason I have my car serviced there. More

by FPEREZMAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Nov 17, 2021 -

FPEREZMAS responded

Jimmy does an excellent job. He is super professional and the reason I have my car serviced there.

November 17, 2021

Did a great job on my car but it took 2 hours and 15 minutes to do an oil change and tire rotation that I had an appointment for. I have never waited more than 45 minutes in my life for this service wi More

by CALLARISL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Person is not listed in service department
Nov 17, 2021 -

Nissan of Fort Myers responded

I apologize on the behalf of our dealership. This is quite a long time for an oil change and tire rotation. Next time you come in for service, please call me directly so I can expedite the process. regards, Peter J Stratton BDC Director Sutherlin Nissan of Fort Myers.

November 17, 2021

Service with Jimmy is always 5 stars. He cares for his customers and is tremendously professional. More

by ELECTRIC2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
November 17, 2021

Before deal was finalized they had everything transferred over before I knew how much I was really going to pay for the vehicle. I wasn’t given a copy of any of the paper work. Definitely wouldn’t recommend. More

by Say
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Amin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Nissan of Fort Myers responded

Say, we're disappointed to hear of the negative experience you had at our location. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

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