Nissan of Fort Myers - Service Center

I called to make an appt. for some issues we were having. Mike, service writer: Pleasant, knowledgeable, Informed me to get right down there because our warranty was about t for some issues we were having. Mike, service writer: Pleasant, knowledgeable, Informed me to get right down there because our warranty was about to expire in a approx a week. we dropped it off. He called back with what is covered under warranty, we were very pleased and what he recommended for service, Transmission Service, Front brakes, serpentine belt, Oxygen sensor. I agreed to additional service. I was informed our company had Front brakes done and serpentine belt installed approx 6months before so I called mike back and asked to save brakes and belt for us. He said they will be in the back of the van. Mike called and said Van was ready 4 days later. We drove from Lehigh Acres, 40 min ride with another driver and and noticed the door locks were still not working that were supposedly addressed under warranty. Had to leave, another day and make a return trip .next morning. Mike apologizes and we are on our way. Replaced belt and Brakes were not in the back of the van as told they would be. For $209.00 an hr Labor, Check work before releasing and wipe grease from door. How would you rate the service center's explanation of cost of service? Was handed invoice and told If I had any questions to just call. More

Kimberly B assisted with my scheduled service and she should be recognized for her excellent service. She went above and beyond! I went in for an oil change and the technician noticed a flaw. After she c should be recognized for her excellent service. She went above and beyond! I went in for an oil change and the technician noticed a flaw. After she called me and provided photos of the issue she personally contacted the previous dealership and affirming the work done may be an additional cost. She blew me away with her persistence to providing excellent guest service. We ended up doing a ton of work we needed to…bc of her!! Well done Kimmy B! More

Very nice worked with us to the very end to achieve the best deal that we could get best deal that we could get More

They were respectful and answer any questions we had . They also explained what we were signing. They also explained what we were signing. More

Awesome service. Michael is outstanding and very knowledgeable. I have seen great improvements with the service department. Michael is outstanding and very knowledgeable. I have seen great improvements with the service department. More

Profesional, family oriented, knowledgeable, efficient, treated us like family, Manager Jose Soto is incredible awesome, Vendor Jorge is amazing, in general, I recommend Fort Myers Nissan to everybody I k treated us like family, Manager Jose Soto is incredible awesome, Vendor Jorge is amazing, in general, I recommend Fort Myers Nissan to everybody I know. More

Fort Myers Nissan was quick and efficient, and took care of my needs and concerns to get me the right vehicle to fit my needs. of my needs and concerns to get me the right vehicle to fit my needs. More

Nice people sell good cars and Nice place and a great place to go for a car place to go for a car More

The people are great and the service is great. I am very happy with the service. I am very happy with the service. More

Slow service I waited 2 1/2 hours for a oil change and now my car making a noise, I called and spoke with Kim she stated it had a noise when I brought to the shop and I know the noise was not there now my car making a noise, I called and spoke with Kim she stated it had a noise when I brought to the shop and I know the noise was not there More