Nissan of Fort Myers - Service Center

First time not a good experience,but my next visit was really good,the technician was very acknowledged and he explain step by step the work he was going to do.very happy with the service Tks again really good,the technician was very acknowledged and he explain step by step the work he was going to do.very happy with the service Tks again More

We brought our Nissan Rogue in for the first time to be serviced. Making an appointment was easy, on the day of service, we were greeted by Mike A. who was very professional, polite and helpful. Service serviced. Making an appointment was easy, on the day of service, we were greeted by Mike A. who was very professional, polite and helpful. Service only took an hour, including car wash. Very happy with the service provided. More

Truly taking care of people needs! Amazing service with really nice employees! Thank you so much! Amazing service with really nice employees! Thank you so much! More

The sales department is fine,the service department could use some help.I spent 2 hours and 30 minutes waiting on my car to get a service and tire rotation,seems a little bit long to me,plus the fact that it use some help.I spent 2 hours and 30 minutes waiting on my car to get a service and tire rotation,seems a little bit long to me,plus the fact that it's quite expensive. More

Great communication good service. I was very pleased with my service advisor Michael. Very helpful I was very pleased with my service advisor Michael. Very helpful More

They have always handled my services courteously and efficiently, including making appointments. The dealership always appears clean and tidy. efficiently, including making appointments. The dealership always appears clean and tidy. More

I’m very satisfied with the service. Technician took time to explain about my 2016 Nissan recall. Than you! Technician took time to explain about my 2016 Nissan recall. Than you! More

The service was great I did not wait long at all for my car to be done they were very polite car to be done they were very polite More

Good place to get your Nissan worked on nine ten eleven twelve thirteen fourteen fifteen. twelve thirteen fourteen fifteen. More

I brought my truck in for brakes and they replaced the wrong ones, then did nothing to rectify it. The job was supposed to take two hours, it took close to five. I sat at the dealer ship for three before wrong ones, then did nothing to rectify it. The job was supposed to take two hours, it took close to five. I sat at the dealer ship for three before they even came to tell me they didn’t have the parts and had to have them delivered. A SERVICE CENTER WITH NO xxxx PARTS ??!!?? Then, it would be another two hours until I could even get my vehicle back. No one else came to speak with me. No one advised me of parts issues or problems. No one checked in to advise me of anything being done. I’ve reported them to the BBB for deceptive business practices. No one has so much as reached out to even DISCUSS the issue, and I’ve left three messages on the Sales managers and GMs phone voicemails. No one has responded at all. If it was the choice of this dealership and having to drive to MIAMI, I would drive the three hours to Miami. I am disgusted beyond belief for this dealership and as soon as I can sell the truck I bought last year FROM THEM, I would gladly do it. The fact I’ve got some kind of tie to them at all makes me sick to my stomach. More