Nissan of Fort Pierce - Service Center

Ordered the wrong part the first time. Told them it was a window not a mirror. Hard to get to talk to anyone in the service department. Had to get my salesman to make the appointment for m Told them it was a window not a mirror. Hard to get to talk to anyone in the service department. Had to get my salesman to make the appointment for me. Personal was nice but two trip from Okeexhobee to Ft. Pierce did not make me happy. SHAD IS THE GREATEST! More

Sutherlin Nissan’s service department is so professional with speedy service and top notch mechanics working on your vehicle. Jaime always makes sure that you’re well taken care of anytime you enter her ser with speedy service and top notch mechanics working on your vehicle. Jaime always makes sure that you’re well taken care of anytime you enter her service department! More

They do a good job. Only negative is that most of the time they don’t answer the phone. Every time I need something I have to call my salesman’s cell phone Only negative is that most of the time they don’t answer the phone. Every time I need something I have to call my salesman’s cell phone More

Always friendly, clean waiting area and reasonable service time. Easy to make appointments on line service time. Easy to make appointments on line More

Everyone very friendly. Thought I had an appt. They took me anyway which I greatly appreciated Thought I had an appt. They took me anyway which I greatly appreciated More

Check engine light on, brought truck in for service. Was told needed to use high outside gas to remove check engine light Was told needed to use high outside gas to remove check engine light More

Was there for 3 hours for an oil change , tire rotation and wipers on my truck and my wife’s car Both had appointments My truck had to go back to be washed then when I got home I looked at my bill and and wipers on my truck and my wife’s car Both had appointments My truck had to go back to be washed then when I got home I looked at my bill and I was charged for 3 wipers for my truck Took a month and a half for my refund after my wife’s many phone calls , waiting for return call that never happened. Almost bought a new car that day but after dealing with management I was turned off by the mannerism of the sales manager towards the end . More

My vehicle was there for 3 weeks without it being fixed and at the second week if we hadn’t call to inquire about the vehicle we wouldn’t have known that they were waiting on a part to come in. Also, befor and at the second week if we hadn’t call to inquire about the vehicle we wouldn’t have known that they were waiting on a part to come in. Also, before I took my car to the dealership nothing was wrong with my tires the service clerk told me I had a slow leak I went to a tire shop and the gentleman told me I don’t have a slow leak someone puncture my tire so what I’m saying I don’t know what took place for three weeks when my vehicle was parked at the dealership. More

I made an appointment a week prior and made arrangements for all of my kids to have rides that day. I dropped my car off at 8:30am. I told them I needed to pick it up before they closed. I cashed in every f for all of my kids to have rides that day. I dropped my car off at 8:30am. I told them I needed to pick it up before they closed. I cashed in every favor I had to be able to go without my car all day with three kids going in three different directions. I told them I had a leak and that I needed my front passenger side head light fixed. I called at 2:30 for an update and told them again I needed to pick my car up that day. Said Tony would call me back. No one did. I called again 4:30. She said they still had to do the leak test (I assumed that meant the headlight has been fixed) I told her I needed to pick it up before they closed at 6pm. She again said she would have Tony call me. Never heard from him. I got a ride to the dealership at 5:45 because I needed my car. I got there. No one was around. I found someone to help me. They got me Carter who was working late and he went and got my car from the back and said they didn’t find a leak. I had a substantial amount of water coming into my car when it was raining the week before so I doubt they really checked for a leak and also no headlight got replaced. Basically they had my car all day. I had to get favors from three different people and they did nothing. The communication was zero stars. Would never recommend Service at this dealership. More

From the time I got to Sutherland Nissan the people there were very helpful and accommodating. The waiting room is very comfortable and they even have coffee. My car was ready in a short time. When I arrived were very helpful and accommodating. The waiting room is very comfortable and they even have coffee. My car was ready in a short time. When I arrived to my car I noticed they covered the steering wheel, my seat and my floor mat to keep everything very clean! It was thoughtful and appreciated as they always are and I am. I highly recommend their service. More