Nissan of Garden City

CRIMINAL EXPLOITATION, RACIAL DISCRIMINATION, AND ILLEGAL FINANCING PRACTICE AT NISSAN OF GARDEN CITY I am filing this public exposure against Nissan of Garden City, specifically Finance Manager Leonel Va FINANCING PRACTICE AT NISSAN OF GARDEN CITY I am filing this public exposure against Nissan of Garden City, specifically Finance Manager Leonel Vargas, for severe consumer fraud, predatory lending, and explicit racial and linguistic discrimination targeting an immigrant customer. 1. THE $11,256 FINANCIAL SCAM BY FINANCE MANAGER LEONEL VARGAS: This dealership advertised a 2025 Nissan Sentra SV online for $16,012, explicitly stating that the $175 dealer doc fee was ALREADY INCLUDED. We also had a $500 dealer discount coupon, making the honest base price $15,512. Instead, Leonel Vargas completely hid the coupon, illegally inflated the vehicle's base price on the contract to $16,980, and packed the loan with fraudulent, non-mandatory, and undocumented ghost fees, including: $3,495 for an unauthorized "Advantage Care" warranty. $459 for a useless "Total Protection" package. $1,995 pocketed as a hidden "Bank Fee" (completely absent from any official contract rules). $1,115 pocketed as a hidden "Dealer Fee." $175 double-charged for the doc fee that was already included in the internet price. Leonel Vargas forced the loan principal up to over $23,000. Consequently, my monthly payment was illegally jacked up from an honest $274/month to $424/month for 72 months. Over the life of this loan, including interest, this dealership has scammed my family out of exactly $11,256. 2. THE UNDOCUMENTED INSURANCE TRANSACTION: In addition to the contract fraud, Sales Consultant Zephyr Chase charged a $600 "Insurance Broker Fee" for setting up the auto insurance, forcing me to send it directly via Zelle. This transaction was done completely off the books, with absolutely no official receipt, dealer invoice, or tax documentation provided, which is a highly irregular and unacceptable business practice. 3. CIVIL RIGHTS & LINGUISTIC VIOLATION BY LEONEL VARGAS: Knowing I had a severe language barrier, Leonel Vargas deliberately isolated me to exert psychological pressure and force signatures under duress. When we returned the next day with an English-speaking translator (my sister), Leonel Vargas showed extreme hostility and committed a blatant civil rights violation, shouting: "You either speak to us alone or get out of here! Your English is perfectly fine!" He banned my translator, forced a vulnerable immigrant into a hostile room, and aggressively stated: "Go to court, you signed it, you have no rights, and don't come here with AI logic." We have preserved the Zelle transaction receipt, all non-itemized contract pages, and the original internet ads. Formal complaints for dealer fraud, undocumented fees, and civil rights violations have been officially filed with the New York State Attorney General, NY DMV Enforcement, Wells Fargo Fraud Division, and Nissan USA Corporate. Avoid Leonel Vargas at all costs. This predatory establishment needs its dealer license reviewed immediately. More

Nissan Garden City’s service department operates with a shocking lack of ethics. They confirmed in writing that my vehicle’s failures were caused by improper non‑OEM accident repairs done before I bought i shocking lack of ethics. They confirmed in writing that my vehicle’s failures were caused by improper non‑OEM accident repairs done before I bought it — a defect that is the selling dealer’s responsibility. Instead of billing the responsible party, they refused to release my car unless I paid their diagnostic fee. They held my vehicle hostage over a safety‑critical defect I did not cause, fully aware that their demand violated standard procedure. They charged me $334.85 This was not incompetence. It was intentional. Nissan Garden City chose to pressure the customer rather than follow the rules. If you value honesty, transparency, or basic professionalism, avoid this dealership. I will be filing a complaint with Nissan North American Corporate office, The DMV, and AG complaint. More

I was in a bind and needed a taillight replaced for my Nissan Sentra, and let me tell you, I hit the jackpot with Andy! He was incredibly attentive and took care of me right away, making the whole experie Nissan Sentra, and let me tell you, I hit the jackpot with Andy! He was incredibly attentive and took care of me right away, making the whole experience a breeze. Seriously, you won’t find better service than at Nissan in Garden City! Andy went above and beyond, and I truly believe dedicated representatives like him deserve some recognition—such as a well-deserved raise! His empathy and commitment to customers makes all the difference! Special thanks to Ravi and Marcos for replacing my tailight! More

Horrible service the worst dealership I've been too tried to sell me back my lease saying the dealership needs to get their money back. Literally leased from them, luckily knew to go through nmac then keep d to sell me back my lease saying the dealership needs to get their money back. Literally leased from them, luckily knew to go through nmac then keep dealing with these crooks time and time again there have been constant class actions against this place. Take your business elsewhere westbury was also part of the class action in 2024 and featured on seven on your side these guys are crooks More

As a service contract provider, we work with repair facilities across the country—and this one stood out. One of our mutual customers recently brought their vehicle in for repairs, and the team here co facilities across the country—and this one stood out. One of our mutual customers recently brought their vehicle in for repairs, and the team here completed the job quickly and efficiently especially Terrence, the service advisor. The customer was back on the road in less than 7 days. Excellent service and communication throughout the process—our customer couldn’t be happier. More

Crooks. They will act all nice and professional, but they are setting you up. Especially Ian and Victor These five stars are probably a part of their scam. They will act all nice and professional, but they are setting you up. Especially Ian and Victor These five stars are probably a part of their scam. More

I had the pleasure of getting my new car from nissan of garden city. Alberto was my salesperson and Ely the salesmanager helped me get a great deal on my new murano. Thank you nissan of garden city. Defini garden city. Alberto was my salesperson and Ely the salesmanager helped me get a great deal on my new murano. Thank you nissan of garden city. Definitely recommended them for your new car purchase. More

I am very pleased and satisfied with the new purchase of my 2024 Nissan Pathfinder. I delt with Trevor who was very helpful, thorough, and made sure I was happy with my purchase. This is the 3rd vehicle I p my 2024 Nissan Pathfinder. I delt with Trevor who was very helpful, thorough, and made sure I was happy with my purchase. This is the 3rd vehicle I purchase at Nissan of garden city. The whole process was smooth and seamless. I would recommend my friends and family to come to Nissan of Garden city to purchase their vehicles. They also have a wonderful service department. I don't service my vehicles anywhere else. They are very helpful and welcoming. More

Thank you so much for the experience at your dealership! I was so happy to have chosen you guys at Garden City !! I am so happy with my 2024 Nissan Murano ! It rides so well and just what I was looking for! I was so happy to have chosen you guys at Garden City !! I am so happy with my 2024 Nissan Murano ! It rides so well and just what I was looking for! You guys was such a pleasure to work with!!!! Alberto At Nissan really exceeded my expectations he always hooks me up with a good deal !!! I definitely recommend Nissan of Garden City ! More

I had an amazing experience at Nissan of garden city. The staff was very welcoming and helpful. My Salesman Jay Brow was very informative on the vehicle and the process. He took his time on finding the r The staff was very welcoming and helpful. My Salesman Jay Brow was very informative on the vehicle and the process. He took his time on finding the right vehicle for me. Thank you to the financial manager Leo Vargas, he sat down with me and discuss all of my terms and helped me find the best APR for my finance on my Rogue. I couldnt ask for a better buying experience than the one I received from Nissan of Garden city More