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Nissan of Hendersonville
Hendersonville, NC
65 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 65 reviews
February 29, 2016
Service Manager Mike Prevatte Mike is very knowledgeable & always gets our problems solved at an affordable price. We have used Hunter Nissan service center for years and appreciat Mike is very knowledgeable & always gets our problems solved at an affordable price. We have used Hunter Nissan service center for years and appreciate the great service they give our vehicles. More
by JCD
Employees Worked With
Mike, Greg, Shannon, Sherry, Joey
Helpful September 25, 2015
Customer service Do not schedule a appointment with this dealer ship to drive over 2hrs to look at a vehicle and get 20 min from them and they call you and say we just Do not schedule a appointment with this dealer ship to drive over 2hrs to look at a vehicle and get 20 min from them and they call you and say we just sold it worst customer service I have ever worked with THANKS JEN!!! More
by archer73
Employees Worked With
NONE
September 09, 2015
Degrading By far in all my years I have never been treated like this in my life. The absolute worst customer service. They never return phone calls! They are ne By far in all my years I have never been treated like this in my life. The absolute worst customer service. They never return phone calls! They are never available to talk! Will never take blame! Never see how they are truly ruining peoples lives and tearing them apart! Being a single mother right now I have felt they are using this to take advantage of the situation and screw me over completely! More
by Emily 1116
Employees Worked With
Cory, Russel, Cindy, Armando
June 18, 2015
LIARS I WISH I COULD GIVE ZERO STARS! I got a lovely new car from Hunter Nissan and it was a process that my mother and I went through but then after tradin I WISH I COULD GIVE ZERO STARS! I got a lovely new car from Hunter Nissan and it was a process that my mother and I went through but then after trading in my old car and having my new one for almost a week they tell my mother they didn't realize that they could not give 0% to anyone who bought a Pathfinder...which, is something they should have known immediately. I know that salesmen have a hard job but this is plain crooked! They are crooks do not ever buy anything from them...I don't care what all these nice people have to say about them while I was in the showroom/office area waiting I heard another couple complaining about how their contract wasn't correct either but I couldn't hear the whole conversation. I figured the couple was a little confused and that they probably just didn't understand something but now I bet they were suffering from the same type of xx. Now my mother and I both have to go give our cars back because they are LIARS! I repeat, LIARS do not be fooled by their nice smiles. I have never had a brand new car and it is a very big deal for me and my mother and they claim it has nothing to do with our credit but just a little mixup they made a "whoops" if you will..it's evil. Purely evil. More
by lcdavis
Employees Worked With
Russell
February 16, 2014
I can't lie. I was sorely disappointed at one point. There was a problem with my Altima that they couldn't pin point. A Nissan representative even got involved. I was actually livid. In the end, the There was a problem with my Altima that they couldn't pin point. A Nissan representative even got involved. I was actually livid. In the end, they got me out of the car and into a car that I'm happy with no hassle at all. I can't say anything bad about Hunter. I will happily continue to do business there. They are an upstanding group of folks, and my wife and I appreciate them immensely. More
by BradHenson
Employees Worked With
Big Wheels and Todd Murphy
June 15, 2013
I went to Hunter Nissan for my new car purchase because I was looking for a family company who would help me ever step of the way. From the moment I stepped on the lot I was taken care of. Buying a car can b was looking for a family company who would help me ever step of the way. From the moment I stepped on the lot I was taken care of. Buying a car can be intimidating and nerve racking, but for me at Hunter's this was not the case. Randy Hunter, as the owner was walking around the lot an spotted me and my family first. He casually greeted us along about or day and just looking to learn about me as a buyer and my 2 boys as my family. He then brought out one of his best employees to help keep the ball rolling. From there I was able to make my own choices and figure out what I really wanted in a car. As a buyer in any category sometimes the sellers forget the consumers are buying and force things on us. Hunters let me do all the choosing- for that I'm thankful. I've been to Hunters before, but only for the auto shop, and have always been pleased. My car is not only fixed but it always clean and in better shape then when I left it with them. So for me, choosing to buy from them was easy. It's all about family, customer service, and honesty. I believe Hunter's is one of the best dealerships around. Thank you for getting me into a new ''mom" car, a 2013 red Maxima! More
by HappyBuyer2111
Employees Worked With
Randy Huntet, Frank Jarvis
March 27, 2013
Be weary. I purchased a used car for 12,500 with the promise that the belt would stop chirping and a key will be made. They only had a Valet key (which only turns the car on; does not open glove box or promise that the belt would stop chirping and a key will be made. They only had a Valet key (which only turns the car on; does not open glove box or trunk) for the car? What kind of dealership doesn't have a proper key for a car they are selling? Not to mention how reluctant they were to get me keyless entry to a 2007 Toyota camry. I brought the car to the dealership and they said they have fixed everything after three hours of waiting. As soon as I left the belt chirped and they said that I would have to leave the car with them for a whole day to get the key made and find a ride for myself as they will not provide a rental car. So I brought the car back to get the chirp taken care of and they told me I would have to pay $450 for service even though Dale Newman told me he would take care of whatever needed to be fixed. So I have been waiting for well over three hours to get belts lubricated and a key to be made. I am typically very patient because I like a job well done. But that is not the case with this dealership. They keep their customers waiting in a waiting room for hours on end even for a simple oil change. If I could do things over I would have never stopped at this terrible deceiving dealership. Steer clear, you can find a better dealership. More
by ReviewKing
Employees Worked With
Dale Newman
January 12, 2013
Car was misrepresented as a different model and then I was told the car was a Certified PreOwned vehicle. Found out after that wasn't true since the dealership is not even participating in the CPO program was told the car was a Certified PreOwned vehicle. Found out after that wasn't true since the dealership is not even participating in the CPO program from Nissan !!! But it would of course have made the value of the vehicle higher. On return to dealership they still insisted the car was CPO. More
by beware.hunternissan
Employees Worked With
Jim, finance guy and special event sales person
March 17, 2012
One of the reasons that I bring my car to this dealership is the friendliness,efficiency and timely service I receive every time I come in. Nancy Davis is the best thing that has ever happened to this servic is the friendliness,efficiency and timely service I receive every time I come in. Nancy Davis is the best thing that has ever happened to this service department. From the time I come in the door and see that great big smile to the short time I spend waiting for my car---the experience is always enjoyable. She makes me feel important and always explains the charges and services rendered. I would recommend Hunter to anyone. More
by Thomas Pierce
January 04, 2012
I recently purchased a Nissan Frontier from Hunter Nissan. I had shopped around for months and had the same experience every place I went to. The salesperson would try to sale the vehicle to my boyfri Nissan. I had shopped around for months and had the same experience every place I went to. The salesperson would try to sale the vehicle to my boyfriend every time! Leaving me feeling out of place and mad, as well as always low balling my trade in. I was telling a friend of mine, Shawn Lambert about one of these experiences when he told me it was really my fault because I had been shopping in the wrong places the whole time. He then bet me $10.00 that if I came and talked to Mike Burrell at Hunter that I would, without a doubt, have my faith restored in a car salesman, as well as leave with my new vehicle. Laughing, I took his bet. Mike was the complete opposite of what I expected. He actually addressed ME during the entire experience and made sure I was taken care of from time I walked in the door, until I left later with my new Frontier. He even complimented me on my trade in and the way I had taken excellent care of my vehicle. Mike even went to bat for me when it came to negotiating my monthly payment with their finance department. I would recommend Mike Burrell and Hunter Nissan to anyone! More
by Clubb5719
Employees Worked With
Shawn Lambert, Mike Burrell
