Nissan of Jefferson City - Service Center

Warranty Worth? Took my car in for oil change. As part of this they removed my cabin filter and showed it to me and asked if I wanted it replaced. I had it replaced a Took my car in for oil change. As part of this they removed my cabin filter and showed it to me and asked if I wanted it replaced. I had it replaced and was charged $19 labor. Is it just me or is this insane as it would have had to be put back if I had not replaced it at no charge. Plus now the ventilation system is noisy. At this same service I mentioned a noticeable whine in the rear end which they say was a bad wheel bearing. At a previous oil change 5000 miles ago while under warranty I mentioned the same whine. At that time they drove it and said it was from uneven tire wear. By this oil change I had had 4 new tires put on. Of course I am now out of warranty so they sent a request up the chain to see if Nissan will cover under warranty. Seems like a no brainer but no answer several days later. More

Fixing a manufacturing mistake! I feel that the service department was very helpful and attentive to my needs. My issue however is with the manufacturing plant. It was explained to m I feel that the service department was very helpful and attentive to my needs. My issue however is with the manufacturing plant. It was explained to me that two parts used to fasten the calipers to my brakes on the driver side were missing. As I had never had my car in any other mechanic or dealership. The only conclusion given to me was that they were not placed when the vehicle was built. It was also explained to me that this could have been a dangerous problem if these calipers had come loose while driving. I want someone from the Nissan corporation to contact me to tell me how they are going to make his serious issue right and assure me that I will be safe to buy Nissan products in the future. A simple error could have caused me or my family serous harm!! Dr. Dustin Warbritton More

It was super! The service was great, super courteous, informative, and experienced recommendations. My car was diagnosed then advised of expenses including price co The service was great, super courteous, informative, and experienced recommendations. My car was diagnosed then advised of expenses including price comparison. Friendly pickup and delivery to work. More

A.C. repair Lucas in service and the service team were very helpful in assessing the problem and working with me on options for the repair. Thanks a lot. Lucas in service and the service team were very helpful in assessing the problem and working with me on options for the repair. Thanks a lot. More

Oil change I used to dread going in to get my oil changed, but the past 7-8 years changed that. Now, when I go in for any service at Nissan in Jefferson City, I I used to dread going in to get my oil changed, but the past 7-8 years changed that. Now, when I go in for any service at Nissan in Jefferson City, I look forward to being treated with professionalism and courtesy. I get out of my car, tell the attendant what I’m there for and Brian comes to get me when all the services have been completed. The waiting area is clean and stocked with drinks and popcorn. It was a very pleasant experience and I’d highly recommend the service department!! More

Excellent service department! Very prompt and thorough service performed on my Nissan 370Z and I highly recommend this dealership. This was my second visit since purchasing the car Very prompt and thorough service performed on my Nissan 370Z and I highly recommend this dealership. This was my second visit since purchasing the car and I will definitely come back again. More

Warranty work Dropped my car of after hours and left for warrant recall. Picked it up following day after hours. Drop off was easy and so was pick up Dropped my car of after hours and left for warrant recall. Picked it up following day after hours. Drop off was easy and so was pick up More

Service review Great service. Always friendly when I call and always willing to help out anyway they can. Keep up the great work. Thank you for always willing to hel Great service. Always friendly when I call and always willing to help out anyway they can. Keep up the great work. Thank you for always willing to help me out. More

Excellent service Brian always goes above and beyond assisting me whenever I come in for my Nissan service! He always explains what has been done or what needs to be d Brian always goes above and beyond assisting me whenever I come in for my Nissan service! He always explains what has been done or what needs to be done in detail ... More

Recall work Nissan was great to provide a rental car for my use. they kept me informed about the status of the repair. and the young man who picked me up from E Nissan was great to provide a rental car for my use. they kept me informed about the status of the repair. and the young man who picked me up from Enterprise was great. More