Nissan of Jefferson City - Service Center

Continued excellent service and professionalism Confidence is how I feel when welcomed at the Nissan dealership by Brian Schneider. He is customer oriented, knows his job and is prepared each time Confidence is how I feel when welcomed at the Nissan dealership by Brian Schneider. He is customer oriented, knows his job and is prepared each time I drive in for service. Similarly while I rarely interact with the mechanics who actually service my vehicle, clearly they are skilled and appreciated. More

Poor customer service I had a 7:30 appointment for an oil change and tire rotation, which I waited for. I got a phone call at 8:39, while I was sitting in the waiting area, I had a 7:30 appointment for an oil change and tire rotation, which I waited for. I got a phone call at 8:39, while I was sitting in the waiting area, from someone in the service department about additional services. Why no just step into the waiting area and talk to me?! I informed him that I worked nights and didn't want to take any additional time for other services. I got tired of waiting at 9:25 and walked into the shop, the guy that called me was standing at the counter printing my service ticket as I walked in, with no excuse as to why it took just under 2 hours for a tire rotation and oil change. More

Service Upon arrival I was greeted, checked in, shown the waiting room and vehicle was completed timely. At checkout the coupon was applied and I was on my wa Upon arrival I was greeted, checked in, shown the waiting room and vehicle was completed timely. At checkout the coupon was applied and I was on my way. More

Excellent service and advice on maintaining my vehicles. I was advised to purchase new tires for my pickup and after getting the tires put on I couldn’t believe how much better my truck handled and the ride I was advised to purchase new tires for my pickup and after getting the tires put on I couldn’t believe how much better my truck handled and the ride quality was much smoother. More

Great Experience for Recall We had recall work done on our Nissan Murano. Scheduling was easy to get the car in. I called after the car had been taken for he recall work to be do We had recall work done on our Nissan Murano. Scheduling was easy to get the car in. I called after the car had been taken for he recall work to be done to see if I could get an oil change also while it was there. I received a call that everything was done so I could come and pick it up. I went in to pay for my oil change and one of the service people said there had been some mix up in paperwork and therefore the oil change would be on the house. Great customer service after a minor issue that didn’t affect myself in the least. There is a reason I use this dealership along with a private mechanic. I will continue to come back. More

Fast and efficient The service department is always there when I have any questions and always answers my questions no matter how many times I ask. Thank you again. The service department is always there when I have any questions and always answers my questions no matter how many times I ask. Thank you again. More

Maintenance Scheduled oil change. The work on my vehicle was handled in a timely matter. Waiting area very clean and nicely appointed. Love the popcorn and amenit Scheduled oil change. The work on my vehicle was handled in a timely matter. Waiting area very clean and nicely appointed. Love the popcorn and amenities offered. More

Oil change tire rotation I received coupons for a free tire rotation, and $10 off oil change. Was told I could not use both. Why send me two coupons if I can’t use them both? I received coupons for a free tire rotation, and $10 off oil change. Was told I could not use both. Why send me two coupons if I can’t use them both? Ridiculous. More

Great service Nissan of JC does work. They are fast and reliable. They have a nice area to wait with TV, Wi-Fi, drinks popcorn and ice cream. Ok Nissan of JC does work. They are fast and reliable. They have a nice area to wait with TV, Wi-Fi, drinks popcorn and ice cream. Ok More

Excellent customer service The friendly atmosphere at Nissan and the outstanding professionalism is by far the best around. Brian Schneider is by far the best service advisor ar The friendly atmosphere at Nissan and the outstanding professionalism is by far the best around. Brian Schneider is by far the best service advisor around.... More