Nissan of Jefferson City - Service Center

Treat Service Customers As Second Class Citizens I felt the Service Department employees treated my like a second class citizen. They denied damage to my vehicle and could care less about me. I felt the Service Department employees treated my like a second class citizen. They denied damage to my vehicle and could care less about me. More

Great I had an oil change.....it was nice I got a reminder call about my appt ...I just really like the service I got then and before. I had an oil change.....it was nice I got a reminder call about my appt ...I just really like the service I got then and before. More

Service The wait time for my vehicle was longer than expected. Tyler made up for that by providing me with a loaner car, car wash and vacuum, and a 10% disco The wait time for my vehicle was longer than expected. Tyler made up for that by providing me with a loaner car, car wash and vacuum, and a 10% discount! Thank you Tyler! More

The service advisor was extremely cordial & helpful! I just had my car in for an OLF. I had other questions that the service advisor answered. I had a coupon for a free wash & interior clean that was r I just had my car in for an OLF. I had other questions that the service advisor answered. I had a coupon for a free wash & interior clean that was readily accepted. More

Always friendly, great customer service and very thorough. Tyler and Greg are always great to work with, thorough work and always let you know what is going on. The make recommendations and don't try to sell Tyler and Greg are always great to work with, thorough work and always let you know what is going on. The make recommendations and don't try to sell you on everything. More

Service Dept. Is Awesome! Always met by friendly and helpful staff. They explain everything thoroughly. Comfortable customer room to wait in or courtesy vehicle will drive yo Always met by friendly and helpful staff. They explain everything thoroughly. Comfortable customer room to wait in or courtesy vehicle will drive you to and from a restaurant, mall or anywhere else you woul rather wait. Staff works well with appointment times. More

Wonderful Jefferson City AutoPlex is the most friendly dealership I have ever been associated with, they have people that make you feel like family. The servic Jefferson City AutoPlex is the most friendly dealership I have ever been associated with, they have people that make you feel like family. The service team doesn't try to sell you things that you don't need they do recommend repairs but if you turn them down they do not pressure you. I have a son that is a Nissan service associate and I always check with him before any major repairs so I know if the repairs are really needed. They have yet to pressure me into on that was not needed. Tyler will make sure that He uses any reward points to help with cost and get me the most cost effective price available. When you have a dealership like this you want to return. More

Great service Everyone I had contact with were friendly and helpful . Brian explained everything to me and was helpful in helping me decide what service I needed Everyone I had contact with were friendly and helpful . Brian explained everything to me and was helpful in helping me decide what service I needed More

Service-oil change, etc. and serpentine belt replaced We were kept up on what was being done and our car runs better than it has in a while. WE would recommend this service to our Nissan friends. We were kept up on what was being done and our car runs better than it has in a while. WE would recommend this service to our Nissan friends. More

Gary Mayfield Air conditioning went out on my 2015 Altima. Service center determined that there was a crack in the A/C line. This was determined on Friday June 24th Air conditioning went out on my 2015 Altima. Service center determined that there was a crack in the A/C line. This was determined on Friday June 24th. Service had to order the part. Part came in on Monday morning June 27th. I received a call from service center on Monday and appointment was set for 2:15 in the afternoon. Car was repaired and ac working very well. More