Nissan of Lebanon

Seevice Always feel rushed through service. They are not interested in answering any questions you have. Asked for a quote for service on another Nissan vehic Always feel rushed through service. They are not interested in answering any questions you have. Asked for a quote for service on another Nissan vehicle twice when I was there and never received it. They told me they would call me the next day with a quote and never called me. Recently got my truck oil undercoated. Looked at it when it was finished and they used the black color. Did not want black I wanted clear but they never asked me. When I questioned why they used black the customer service guy told me "oh, that's what people usually want" (I had previously had two other vehicles undercoated there and they asked both times and I told them clear). I asked if they oiled the rocker panels. They service guy told me "I don't know. He left for the day". He said he would call me back the next day to answer that question....never called. Extremely poor customer service. They just want you out of there and are not interested in any questions. More

Excellent Service I could not have been more pleased with my service experience at Key Nissan in Lebanon. I’m from NJ and was visiting my sister and ended up having a p I could not have been more pleased with my service experience at Key Nissan in Lebanon. I’m from NJ and was visiting my sister and ended up having a problem with my truck . The staff at Key was able to schedule my service ASAP and the excellent mechanics had my truck fixed quickly . They saved my trip . This is the best Nissan dealership I have been to and I’ve been a Nissan owner for over 20 years . Excellent ! More

Fake help Everyone was so helpful u till I said I’ll take it. No one wanted to help with anything after that and no responses w calls or emails. I am now having Everyone was so helpful u till I said I’ll take it. No one wanted to help with anything after that and no responses w calls or emails. I am now having problems and they are ignoring me after buying a truck that has brake issues More

Purchasing a Frontier SV I was provided the information needed to make the big decision of purchasing my new truck. We were always treated with courtesy and were never pressu I was provided the information needed to make the big decision of purchasing my new truck. We were always treated with courtesy and were never pressured. He made me comfortable like a friend, not as a salesman. More

Quick service. And treated well. Treated well quick service. Was explained on the wor done. And what I should have done next. Good and clean waiting room your going to do all the serv Treated well quick service. Was explained on the wor done. And what I should have done next. Good and clean waiting room your going to do all the service on my truck. I'll get my next truck there. More

An Experienced Dealership Our salesman, Zach, was amazingly helpful, knowledgeable and friendly. We are a 4 Nissan family with 2 Rogues, 1 Murano, and one Pathfinder. The gener Our salesman, Zach, was amazingly helpful, knowledgeable and friendly. We are a 4 Nissan family with 2 Rogues, 1 Murano, and one Pathfinder. The general manager has been involved with all our purchases and has gone above and beyond his usual duties. I highly recommend this dealership! More

Friendly Service These guys just get on with it. No fuss. No hype. And they're friendly. They make sure you understand what was done and why and what will likely need These guys just get on with it. No fuss. No hype. And they're friendly. They make sure you understand what was done and why and what will likely need attention next time. More

Oil change Only issue was computer was down the day of service but employees were great. When I called to set up future appointment everything was updated in th Only issue was computer was down the day of service but employees were great. When I called to set up future appointment everything was updated in the system and didnt miss a beat. Keep up the great work! More

brake service eric and chris have been top notch professionalsfor as long as I have been coming to the dealer. I enjoy coming in for service even if I am spending m eric and chris have been top notch professionalsfor as long as I have been coming to the dealer. I enjoy coming in for service even if I am spending money More

2019 Nissan rouge We went in to just see what could be done to trade our 2016 rouge and Erica got right on it with appraiser and came up with 2 proposals and showed us We went in to just see what could be done to trade our 2016 rouge and Erica got right on it with appraiser and came up with 2 proposals and showed us the numbers and explained it clearly. Then we thought of doing a lease would maybe help out that we were upside down on our 2016 rouge. And it made more sense to do the lease and we did the deal. Great job erica More