Nissan of Lebanon

Dishonest Practices The dealership misrepresented the actual MSRP on a new Nissan I purchased in order to greatly reduce the savings they promised through the True-Car se The dealership misrepresented the actual MSRP on a new Nissan I purchased in order to greatly reduce the savings they promised through the True-Car service increasing it by more than 2200 dollars over it's actual MSRP. I should have checked but didn't feel they would lie about such a thing. I was very wrong & paid a price in believing they were an honest dealership. If your seeking a Nissan I would advise you to go elsewhere or perhaps consider a Toyota. I will be going to another dealership to have my service done. More

BUY ELSEWHERE rTraded in a vehicle and purchased a vehicle with this dealer, i did some research before heading out, they were out to overcharge me on a used vehicl rTraded in a vehicle and purchased a vehicle with this dealer, i did some research before heading out, they were out to overcharge me on a used vehicle, after making me second guess the knowledge i had and playing emotional games, i broke down and bought the vehicle, i left confused, in tears, and even thinking i made a friend or two, NO! maybe on paper they made it look like a sweet deal, however, in reality the gave me zero dollars for my trade in and still managed to over charge me for the vehicle i bought, so my simple advice, buy someplace else, all their talk, "understanding", and appreciating my business, all their hand shakes and eventheir hugs, ALL CRAP, WORTHLESS, POINTLESS, FAKE, we all deserve more true respect, they basically stole my car, and still overcharged me, shame on you team nissan north, shame on you. More

They stand behind their vehicles I had an intermittent issue with used car. They had issue fixed at no charge to me. Thank you JT (Sales) and Chris (Service Manager) I had an intermittent issue with used car. They had issue fixed at no charge to me. Thank you JT (Sales) and Chris (Service Manager) More

Good Sale, Problems got Resolved The sale went as expected, it was the after the sale follow-up that did not go so well at first. I did not get a full tank of gas on pick-up, I have a The sale went as expected, it was the after the sale follow-up that did not go so well at first. I did not get a full tank of gas on pick-up, I have at every other dealership I have made purchases. I needed a jack and tool kit, it took two weeks and several phone calls, However,I finally got the jack! I tried to order running boards at the purchase, and I was told several times, do not worry about upfront money we'll take care of it, it's No Problem! Then, after multiple phone calls, with very little response I was called not by the salesman, but the parts manager to hear I had to pay up front and in full before any order would be placed. Well after I loudly complained about it, the dealership went above and beyond my expectations and ordered the running boards at no charge and when they get here in a few days they will install them at no charge...as well they will fix All the little problems I have! I am much happier with them and will now recommend this Dealership! More

Wonderful experience! They were having a GREAT deal on the model I wanted, called, spoke with Danielle, and confirmed the sale(it was too good, didn't want to drive so far They were having a GREAT deal on the model I wanted, called, spoke with Danielle, and confirmed the sale(it was too good, didn't want to drive so far if it wasn't true) Drove down to meet with Danielle, she already had the vehicle pulled up. She went over all the features, we went for a test drive. I said I want the red one, and we ran the numbers right there, I went late in the evening and they were running over closing time but they all stayed to make sure I was well taken care of. The temporary plates were locked in the bosses office, so they gave me dealer plates to drive home with that night and they came all the way to my work place(45 min away from the dealership, in the pouring rain) to put on my temp plates the next day. Everyone I dealt with was friendly and very helpful. I highly recommend stopping by. They have been under new management for a couple years and everyone is professional, nice, knowledgable, and there to serve you. More

Excellent over the top sales representative Danielle was willing to work through and help me purchase a vehicle even though it was used and I was not spending an enormous amount of money. I was Danielle was willing to work through and help me purchase a vehicle even though it was used and I was not spending an enormous amount of money. I was made to feel that I was an important sale. I would recommend TEAM NISSAN NORTH to friends and family. I traveled 3 hours to pick up my Vic worth every mile. Will buy another car from them. More

From the first moment I walked into the Nissan Dealership I knew it was a first class place. Everyone I talked with was helpful, polite and engaged. I worked with Danielle who introduced me to her sales man I knew it was a first class place. Everyone I talked with was helpful, polite and engaged. I worked with Danielle who introduced me to her sales manager, the general manager and finally Mel who was a finance person. Again, they were helpful and knew what they were doing. I saw several vehicles; finally settling on a 4 year old Nissan Exterra. We negotiated and at no time did I feel that I was being pushed or shoved into a deal. It was all done cordially and rationally. I appreciate that kind of experience and I would recommend this dealership to anyone. More

It was a very smooth experience! Jashua was very professional and listen to my input. Of course I new what I wanted and the team did a great job working on the price. I had no plans on buying a truc professional and listen to my input. Of course I new what I wanted and the team did a great job working on the price. I had no plans on buying a truck that day, however the deal was to good to pass up. This is my first Truck from them and I would buy from them again. More

I was on a trip north and had severe transmission issues that were too expensive to be warranted so had to purchase another truck in order to get back home. This dealership was more than accommodating even that were too expensive to be warranted so had to purchase another truck in order to get back home. This dealership was more than accommodating even paying for my rental until the registration from MA was completed. There was no high pressure sales, they dealt with me in an honest and respectful way, which as a woman buying a vehicle is not the norm, unfortunately. Danielle was friendly and more than competent. Mel was also very good when it came to signing all the paperwork, and explained everything as we went. I would even consider making the 2 hour trip to purchase another vehicle in the near future. More

I couldn't get approved through any dealer due to financial hardships but Danielle, Mel and Todd got me into a safe, reliable and fuel efficient vehicle. financial hardships but Danielle, Mel and Todd got me into a safe, reliable and fuel efficient vehicle. More