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Nissan of Lithia Springs

Lithia Springs, GA

Overview
Reviews
4.4
4,279 Reviews
Call Dealership (678) 384-4180

811 Thornton Road

Lithia Springs, GA

30122

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Showing 4,279 reviews

July 06, 2022

They made an incorrect diagnosis of my car and sent that as a report to me. It seemed to reek of trying for more money when I already made repairs. More

by AROSS_81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unfair to grade Ron or Paul...but the service team as a whole I grade 1 star
Report | Print
Jul 08, 2022 -

Nissan of Lithia Springs responded

Aross_81, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Here at Nissan Of Lithia Springs, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager Ron Stone at (770) 674-6080 to discuss ways we can better serve you in the future.

Helpful
July 06, 2022

The service department is great. Everyone was kind, service was fast! I would recommend it to others! More

by RACHEALBACKERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casateli Small
Report | Print
Jul 08, 2022 -

Nissan of Lithia Springs responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
July 06, 2022

I was highly upset because they lied to me over the phone. When I arrived their story had changed about me being able to get a rental car. More

by TASHA_WILLIAMS94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Jul 08, 2022 -

Nissan of Lithia Springs responded

Hello Tasha_williams94, thank you; we appreciate your feedback! We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Here at Nissan Of Lithia Springs, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact ou r manager Ron Stone at (770) 674-6080 to discuss ways we can better serve you in the future. Read Less

Helpful
July 06, 2022

Highly recommend this dealership. They are great at explaining exactly what the issue is. Very friendly. Definitely will be coming back with all my future services. More

by S_A_WOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Jul 08, 2022 -

Nissan of Lithia Springs responded

Hi S_a_wold, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
July 06, 2022

Service team very helpful and professional. Rhw courtesy driver is a delight and friendly. Thanks for accommodating me without an appointment More

by HANSELALEX96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtesy driver , Ron Stone, Paul Phillips
Report | Print
Jul 08, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
July 06, 2022

Oil change service with discount coupon. Scheduled service. Prompt and quick under $50 dollars. Thumbs up! More

by AROGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Vallejo
Report | Print
Jul 08, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
July 05, 2022

Friendly, they were very curious and went above and beyond. They made me feel like family! More

by MVETTA67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzziah Harris
Report | Print
Jul 07, 2022 -

Nissan of Lithia Springs responded

Mvetta67, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

Helpful
July 05, 2022

Alexis Palmer and her team is the best and make you truly feel like family More

by Herbrich4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Palmer
Report | Print
Jul 06, 2022 -

Herbrich4 responded

Alexis Palmer is the best

Jul 07, 2022 -

Nissan of Lithia Springs responded

Herbrich4, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

Helpful
July 05, 2022

My car is still not fixed. :( This is my 3rd visit bringing it in and there is another problem with it. I am over Nissans at this point. More

by TANISHAHOLMES23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Stone
Report | Print
Jul 07, 2022 -

Nissan of Lithia Springs responded

Hi Tanishaholmes23, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to Ron Stone the service manager or us at your earliest convenience at (770) 674-6080.

Helpful
July 04, 2022

This dealership is the best place i could have taken my car too! I am beyond blessed at how well they treated me. I felt like a part of there work family! I encourage anyone and everyone to get their car o More

by M.BRADY10619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stroud, Andrew Shaw, Byron Fullove, Ron Stone, Paul Phillips
Report | Print
Jul 06, 2022 -

Nissan of Lithia Springs responded

M.brady10619, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Lithia Springs!

Helpful
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