Nissan of Lithia Springs

Not returning to this location. Prices are higher than other location and service agent seemed to lack knowledge about website promotions and prices. Had to call manager for assistance every time we had a other location and service agent seemed to lack knowledge about website promotions and prices. Had to call manager for assistance every time we had a question. More

Edd Green went above and beyond. He did more than I asked or expected. He was patient and professional. Edd Green gets 5 🌟!!! Just Great. asked or expected. He was patient and professional. Edd Green gets 5 🌟!!! Just Great. More

Everyone at Nissan was very helpful. They exceeded my expectations with their patience and professionalism. Excellent service. Thank You guys so much for my brand new car!!! expectations with their patience and professionalism. Excellent service. Thank You guys so much for my brand new car!!! More

Warren is very professional. I was no longer going to receive services at this location. However, it better now. The service experience is better when there's professional workers involved receive services at this location. However, it better now. The service experience is better when there's professional workers involved More

Awesome experience! Buying a car was a breeze! Trayvain was excellent! He was upfront and pleasant from the beginning of initial contact! My husband and I are VERY satisfied with our purchase! was excellent! He was upfront and pleasant from the beginning of initial contact! My husband and I are VERY satisfied with our purchase! More

Warren Ali was terrific! The work on my car was completed much faster than I expected!!! Thank you so much!!!I appreciate your help and advise! much faster than I expected!!! Thank you so much!!!I appreciate your help and advise! More

Poor Customer Service I spoke with Solange at 8:40AM on 4/13 and asked about making an appointment; she suggested I call back at 9am which was fine. After giving her my na I spoke with Solange at 8:40AM on 4/13 and asked about making an appointment; she suggested I call back at 9am which was fine. After giving her my name, she checked my VIN number and I asked her whether or not the cigarette lighter I was promised, was there. (On a prior visit, my cigarette lighter had been taken from my car and the Service manager at the time, called me and said I could pick one up anytime - and that it would be in his office.) Evidently there were notes in my profile, because Solange readily said, yes I see it; She asked me to hold on while she verified everything with the manager; after being on hold for a couple of minutes, she came back and said a new cigarette lighter was there and I could pick it up when I came that day. My service Rep was Warren Ali, and when my car was ready, I told him I also wanted to pick up my cigarette lighter. He stated that he knew nothing about it and he had never heard of it; So, I explained to him how all of this came about, and I told him about the conversation I had with Solange approximately 2 hours earlier. He left, and I assumed he was checking with the manager; but when he came back, he said he went to speak to Mr. Stone, and we have no part for you. I told him that the corporate office had contacted the service manager a few months ago, which is why the service manager contacted me and told me he would replace my lighter. Mr. Ali told me Mr. Stone said he didn't have it. When I asked to speak to Mr. Stone, he said he was in a meeting, so if he was "in a meeting", I'm not sure how he was able to converse with Warren. I was pretty much ignored after that, except for me paying for my service. Needless to say, I was very upset; someone at your dealership took my lighter (which I never use but it is part of the car I paid for), and instead of you honoring the arrangement to rectify the situation, I am dismissed as a bother. I bought my Rogue at this dealership, and have been taking it back there for service since I bought it. Nothing else can be said. More

Warranty information was add to my automobile profile for a previous visit. I had another service issue to arise and service was delayed because warranty information was not found on profile. I had to provi a previous visit. I had another service issue to arise and service was delayed because warranty information was not found on profile. I had to provide warranty information again in order to verify service was covered. Which delayed my automobile being repaired. More

the actual sales experience itself was great. However everything after that has been awful the sales person told me i woukd get a certain number of tanks of gas. I only got 2. I went to get my second everything after that has been awful the sales person told me i woukd get a certain number of tanks of gas. I only got 2. I went to get my second of my 8' oil changes I am supposed to get and i was told to pay 54.00 and I was told a manafwr would call me to settle this matter but that was of course a week ago and I havent heard anything yet. More

Entire staff that assisted was awesome! Jaleesa was very knowledgeable and pleasant. Clean environment. Everyone made me feel welcomed. I will return and send business. knowledgeable and pleasant. Clean environment. Everyone made me feel welcomed. I will return and send business. More