Nissan of Lithia Springs - Service Center

Everything was alright..My adviser was knowledgeable of his job and was very professional with his duty as a adviser . I would like for him to handle everything for me. of his job and was very professional with his duty as a adviser . I would like for him to handle everything for me. More

Friendly, professional and courteous. Never forgot I Friendly, professional and courteous. Never forgot I was there and waiting. Catered to my every need. Friendly, professional and courteous. Never forgot I was there and waiting. Catered to my every need. More

Shaq took good care of me even though I didn’t have an appointment. I only want her taking care of me and my car. appointment. I only want her taking care of me and my car. More

Shop gave amazing service. From the moment i drove up I was treated like royalty. When hurdles presented it selves my service advisor Christoper went above and beyond to make sure all of my needs were met was treated like royalty. When hurdles presented it selves my service advisor Christoper went above and beyond to make sure all of my needs were met quickly and efficiently. I will definitely return to this location. More

Chris was helpful and informative. He gave me daily updates and was kind. Great job updates and was kind. Great job More

I was very pleased with Cass and Chad. Great customer service. This dealership is very professional! service. This dealership is very professional! More

Service person Chad was great, but my Maxima has become an Altima in their system, wait was to long for an appointment for oil change, sticker was less than 3000 miles for next oil change and someone chang an Altima in their system, wait was to long for an appointment for oil change, sticker was less than 3000 miles for next oil change and someone changed my radio to a Spanish channel. They should touch my radio. More

The service supervisor is very unprofessional and rude. He blamed me for something that happened to my vehicle without even looking at it first. Turned out that it was the service department’s fault. I hon He blamed me for something that happened to my vehicle without even looking at it first. Turned out that it was the service department’s fault. I honestly believe he treated me that way because I’m a woman and figured that I was dumb. More

I worked with Chris and was in and out within 15 minutes. Everyone was nice and professional. Everyone was nice and professional. More

My car was dropped off on Friday night January 21st. I spoke to a service advisor Joshua Bender on Saturday morning he told me that because it is a short day he might not get to my car on Saturday but he spoke to a service advisor Joshua Bender on Saturday morning he told me that because it is a short day he might not get to my car on Saturday but he will try his best. I said no problem I didn’t have an appointment so I understand. He called me at 12:30pm on Saturday to tell me that they took my car in the back and they would let me know the problem shortly. 5 minutes later I get a text message to the link for me to view my estimate. The estimates said I needed a new transmission. I was in shock but a few minutes later Joshua called me back and said the computer sent me the wrong information and he will call me in a few minutes with the estimate for my car….Phew..:. Anyways the day got away I didn’t hear back on Saturday or Monday morning, so at 11:30AM Monday morning I called them the service tech I spoke with said he couldn’t find my car or my name in the system. I told him that I spoke with Joshua on Saturday. He said he will look for my car and call me back. I never heard back from him I spent all day calling Nissan service to no avail. Finally at 6pm I get a ride to Nissan because I need my car for work the next day the first tech I spoke with could not find my car. Another tech Shaq came she was able to find my car apparently Joshua put me in the system with no information he didn’t have my name or number in the system. Shaq had to use the tag number from the estimate he texted me. Thank God for Shaq because she arranged with the manager for me to get a rental so that I can go to work the next day. On Tuesday January 25th I spoke to the manager he was nice but to make a long story short I didn’t get my car until the following Monday January 31st. All I needed was an oil change and 1 tire replacement. To add insult to injury they replace the right side rear tire when I picked up my car the right side front tire was flat and they had to put air in it. Joshua Bender Is the worst service provider instead of him being apologetic he had the nerve to have an attitude when I told him my front tire was flat. This such a horrible experience. I was considering buying a new Nissan but I don’t ever want to deal with that service department again. More