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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

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3,233 Reviews

3,233 Reviews of Nissan of Lithia Springs - Service Center

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December 21, 2021

The service tech was great and greeted me. The only issue I had is one of my maintenance lights is still on(other). So now I have to make another appointment to get rectify. More

by lanicaparker@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaq
Dec 22, 2021 -

Nissan of Lithia Springs responded

Lanicaparker, we truly appreciate your honest feedback. We would like to have a better understanding about your experience. Please reach out to us at (770) 674-6080 at your earliest convenience and we will do our best to resolve this with you.

December 20, 2021

Terrible customer service at this dealership. Good luck even getting updates on your car without calling them over and over. More

by odear101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla
Jan 04, 2022 -

Nissan of Lithia Springs responded

Odear101, it's upsetting to hear that your experience was anything but stellar. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 674-6080. We look forward to hearing from you.

December 20, 2021

Oil change appointment 10pm didn’t get my car until 12:45. Guest lounge terrible! Customer service very unprofessional. Will NEVER come back! More

by TAMIHODGES
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bud
Jan 04, 2022 -

Nissan of Lithia Springs responded

Tamihodges, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 674-6080. We look forward to hearing from you.

December 20, 2021

Service was very slow. Waited a total of 4 hours for a simple Oil Change & tire rotation. one of the employees left my window down while outside & it was raining so my leather seat was wet (they informed More

by TIARA_CHANTISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t even remember the service guys name
Jan 04, 2022 -

Nissan of Lithia Springs responded

Tiara_chantise, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 674-6080. We look forward to hearing from you.

December 19, 2021

Very friendly and Efficient. The staff will let you know how your car is running and if any other services are needed. More

by BRIETAATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Dec 20, 2021 -

Nissan of Lithia Springs responded

Brietaati, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

December 18, 2021

Not professional service, high price, long wait for service. Will not do business with Nissan anymore. Very Unsatisfied. More

by LTLJ51
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Ron Stone
Jan 04, 2022 -

Nissan of Lithia Springs responded

Ltlj51, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Thank you for leaving feedback. Please reach out to us at (770) 674-6080 so we may identify ways to improve your experience.

Jan 05, 2022 -

LTLJ51 responded

No farther comment. Will not go back to Nissan.

December 18, 2021

Solomon was great! He got me into the vehicle that I wanted. In/out in no time More

by SADE.G91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Ibharalu
Dec 20, 2021 -

Nissan of Lithia Springs responded

Sade.g91, we are so happy to read such a great review about Nissan Of Lithia Springs!

December 17, 2021

The Service team at Lithia Springs is friendly and always willing to help. They use an automated service to keep you updated on the status of your vehicle while you wait. More

by NYISHA.HUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaq
Dec 20, 2021 -

Nissan of Lithia Springs responded

Nyisha.hunt, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

December 17, 2021

My experience at this location was fine. A car was provided and the repairs were completed in a timely manner. More

by VIVBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Dec 20, 2021 -

Nissan of Lithia Springs responded

Vivbs, we are so happy to read such a great review about Nissan Of Lithia Springs!

December 17, 2021

I received great customer service and the needs of my car were met above my expectations. More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla
Dec 20, 2021 -

Nissan of Lithia Springs responded

Kay, we are so happy to read such a great review about Nissan Of Lithia Springs!

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