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Nissan of Lumberton

Lumberton, NC

2.7
321 Reviews

1949 N Roberts Ave

Lumberton, NC

28358

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Showing 321 reviews

December 31, 2020

Was not completely satisfied with the service on December 29, 2020. Had to return three times for the same problem in the same day!! Bad More

by rogersmarthelma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dwayne Autry and Mike
July 26, 2020

The service dept rocks! Very patient and understanding. They break everything down to you and show compassion I love them. If the price is too much they give you different options to try and ease the finan More

by CSUMPTER09@YAHOO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny , Damien Hunt-Locklear
July 08, 2020

I bought my Kia in may an have yet to get my tags. Called in and they said I need to report stolen .. horrible customer service!!! Frankie Green scammed me and acted like he knew nothing ! More

by Daunrabon
Recommend Dealer
No
Employees Worked With
Frankie Green
June 27, 2020

Great Service & Customer service all the time I would refer this dealership to anyone looking to buy a new car and get a good deal More

by Myiesha Regans
Recommend Dealer
Yes
Employees Worked With
Damien Hunt-Locklear
April 20, 2020

I wouldn’t go anywhere else for service on my vehicle! They make you feel welcome and comfortable. Its relaxing just waiting in their waiting area. They will also occasionally check on you and see if you More

by Adrionna
Recommend Dealer
Yes
Employees Worked With
James Strickland, Ruby Delacruz, Frankie Green, Damien Hunt-Locklear
April 20, 2020

I bought my Nissan Rogue from Lumberton 7 years ago and they have always stood behind their service work ect . Great place to buy from and also very nice people that work there . They are very attentive to More

by thomasfamily85
Recommend Dealer
Yes
Employees Worked With
Damien Hunt-Locklear
February 10, 2020

Service department is kind and attentive. They keep you updated while waiting on your car they answer questions quickly. They offer different payment plans they are just amazing More

by CSUMPTER09
Recommend Dealer
Yes
Employees Worked With
Damien , Damien Hunt-Locklear
Feb 11, 2020 -

Nissan of Lumberton responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Kind regards, Leland Fuller - GM - lfuller@nissanofshelby.com

February 04, 2020

Professional, friendly, and courteous; worth the visit. Sales department is good and service department does their job well. You're not there all day, thanks. More

by cc3
Recommend Dealer
Yes
Employees Worked With
James Strickland, Damien Hunt-Locklear
Feb 05, 2020 -

Nissan of Lumberton responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. All the best, Leland Fuller - GM - lfuller@nissanofshelby.com

September 30, 2019

Professionalism and caring!!!! I would have given a 5 star but people would say no one is perfect!!!! 😂😂😂 But my sale person greeted me with open arms. He was VERY KNOWLEDGEABLE More

by lawrencefennell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Green
Sep 30, 2019 -

Nissan of Lumberton responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks.

September 29, 2019

The Ford dealership couldn't fix my car Lumberton Nissan did Driving from Florida to New Jersey with my son's Lincoln MKZ and had an electrical problem. Brought it to crossroads Ford and I couldn't figure it out More

by Mercedes50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Libra McRae, Ruby Delacruz, Frankie Green, Damien Hunt-Locklear, Chris Spaulding
Sep 30, 2019 -

Nissan of Lumberton responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.