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Nissan of McKinney

McKinney, TX

4.2
973 Reviews

3800 S Central Expy

McKinney, TX

75069

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Showing 973 reviews

December 12, 2023

Friendly, clear explanations of work to be done. Right on time - in fact, finished prior to estimated time. Easy to work with. Car wash was awesome bonus (good job, too.) More

by AA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor (forgot his name)! 5-star
Dec 13, 2023 -

Nissan of McKinney responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 11, 2023

From buying a car to maintaining the cat hands down the best dealeship, specially Mike Riffe goes above and beyond for his customers always curtious and gets the work done on time and to the best practices More

by Shobhit Dobhal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Riffe
Dec 13, 2023 -

Nissan of McKinney responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 08, 2023

Very good company and great car. This is my 3rd Rogue all purchased from Nissan of McKinney. Michael Riffe is my service tech. and he is just super More

by jocovin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Riffe
Dec 13, 2023 -

Nissan of McKinney responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 06, 2023

Professional and Courteous with a Smile. Always Provides Professional Customer Service and Quality Assurance for the Customer with Care More

by Bassup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Mike
Dec 07, 2023 -

Nissan of McKinney responded

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your time with us and that our team could contribute to making your experience memorable.

November 27, 2023

I left a detailed review, but the general manager never took my call. So I’m leaving this as follow for used car sales. 1. They do not honor even things in writing 2. They did send a check that I was More

by Genosite
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ransom
Nov 30, 2023 -

Nissan of McKinney responded

We're genuinely sorry to hear that you've encountered issues with your brand new car after your purchase. This is certainly not the experience we want for our customers, and we understand your frustration. New cars should be free from defects and perform flawlessly. However, sometimes unforeseen issues can arise. Please know that your satisfaction is important to us, and we take these matters seriously. We would like to help you resolve these problems as quickly and efficiently as possible. Our service department is equipped to address any issues your vehicle may have. We encourage you to reach out to our service team to schedule an appointment so that we can thoroughly inspect and address the concerns you've encountered. Once again, we apologize for any inconvenience you've experienced, and we appreciate your patience as we work to resolve these issues to your satisfaction. Your feedback is crucial in helping us improve our services and ensure a better experience for all of our customers. Thank you for bringing this matter to our attention.

November 25, 2023

Great service. everything was laid out and clearly explained. The salesman was very helpful and friendly. More

by Wayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik
Nov 27, 2023 -

Nissan of McKinney responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time at our dealership. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.

November 22, 2023

Alan Benitez is a expert on sales. He, supporting by a team, closed a case even though we just wanted to take a look at this Store. they are friendly, patiently, and always good at fin More

by David Li
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Benitez
Nov 27, 2023 -

Nissan of McKinney responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time at our dealership. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.

November 22, 2023

The service assistant was very kind, helpful and respectful and kept me informed even when the service took longer than I expected. To crown it all, he applied a code that gave me a discount. You ar More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Simmon
Nov 27, 2023 -

Nissan of McKinney responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time at our dealership. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.

November 17, 2023

The best dealership to do business with. Great service staff easy to work with, and they are understanding and show concern. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Riffe
Nov 20, 2023 -

Nissan of McKinney responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time at our dealership. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations!

November 17, 2023

Took auto in for oil change. When I left dealership the car ran for about a mile then started sputtering and multiple warning lights and messages showed on the dash I got it More

by brucerummans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service employee
Nov 20, 2023 -

Nissan of McKinney responded

We're sorry to hear that you were not satisfied with the services you received. We strive to provide exceptional service and meet the expectations of our customers. Your feedback is important to us, and we would appreciate more specific details about your experience so that we can address your concerns appropriately. Please contact our customer service department directly with more information about the services you received and the specific issues you encountered. We want to understand the nature of the problem and work towards a resolution that meets your satisfaction. We value your business and aim to ensure that every customer has a positive experience with us. We apologize for any inconvenience caused and appreciate your feedback as it helps us improve our services. Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.

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