Nissan of McKinney

I’m happy with my new Pathfinder, but unfortunately I’m extremely disappointed with the trade-in experience at Nissan of McKinney. The dealership gave me only $8,000 for my 2019 Acura TLX and shortly af extremely disappointed with the trade-in experience at Nissan of McKinney. The dealership gave me only $8,000 for my 2019 Acura TLX and shortly afterward listed the same vehicle on their website for $17,200 — a $9,200 difference. When I questioned the valuation, I was told that the $8,000 offer accounted for the vehicle’s condition, repairs, extensive reconditioning, paperwork, and other costs before resale. I was also told they would likely sell the Acura for below $17,000 after investing in those repairs. I understand dealerships need to make a profit and that trade-in value is lower than retail value. However, a $9,200 difference is extremely difficult for me to justify, especially after the explanation I was given. The whole experience left me feeling ripped off on my trade and seriously disappointed with the lack of transparency. I like the Pathfinder I purchased, but I would NOT recommend selling or trading your vehicle here without first getting offers elsewhere. Please get quotes from CarMax, Carvana, and other dealerships before signing anything. I wish I had done that myself. More

Would not go back to this dealership due to lack of transparency in general from sales to the finance department. Also, I spent over an hour cleaning the inside of the vehicle especially the windows. transparency in general from sales to the finance department. Also, I spent over an hour cleaning the inside of the vehicle especially the windows. The windows had a smoke like film that look like someone had been smoking inside the vehicle. Their Make Ready department needs to be reviewed and have a better Quality Control process in place. More

Wanted to give a Big Shoutout to this young lady Lauren Simison you made buying a car fun and stress free , if you need someone actually in your corner she was WONDERFUL and I’m soo happy with my Rogue SV! Simison you made buying a car fun and stress free , if you need someone actually in your corner she was WONDERFUL and I’m soo happy with my Rogue SV!!! Cherrie S More

Alexa Markle who they've hired in their finance department is a scammer. She engages in rate swapping which is illegal. To explain, she told me I couldnt get a 5% interest rate without a warranty a department is a scammer. She engages in rate swapping which is illegal. To explain, she told me I couldnt get a 5% interest rate without a warranty add on because the bank saw it as a risky purchase. Flat out lie. She also said that she would remove the warranty when she elwas called out on it. Another lie. I've contacted Nissan of McKinney and made them aware that they have a grifter on their payroll. Shop with them at your own risk. More

I had an excellent experience purchasing my car from this dealership. From the moment I walked in, the staff was welcoming, knowledgeable, and never made me feel pressured. They took the time to answer all o dealership. From the moment I walked in, the staff was welcoming, knowledgeable, and never made me feel pressured. They took the time to answer all of my questions, helped me find the right vehicle for my needs, and made the entire buying process smooth and stress-free. The financing process was straightforward, and they explained everything clearly. I also appreciated how transparent they were about pricing and options. I highly recommend this dealership to anyone looking for a hassle-free car-buying experience. Their professionalism, honesty, and outstanding customer service made all the difference. I would definitely purchase from them again! More

We recently purchased a Nissan Pathfinder from the McKinney dealership. This is our second purchase from them. They are excellent!!!!. Our salesman Alan exceeded our expectations and gives great cust McKinney dealership. This is our second purchase from them. They are excellent!!!!. Our salesman Alan exceeded our expectations and gives great customer service ans well as easy to negotiate with when making a purchase. Their service area does excellent job as well. We definitely will buy again from this dealership. More

My experience with Nissan McKinney has been fantastic! Salesperson Andy (Andres) was a huge help from the moment I stepped onto the lot from my car. However, he was not creepy or cringy about it; he off Salesperson Andy (Andres) was a huge help from the moment I stepped onto the lot from my car. However, he was not creepy or cringy about it; he offered assistance when I was in his vicinity. Then he was supporting me every step off the way providing ABSOLUTELY OUTSTANDING customer service, follow through and follow up. All the managers who introduced themselves and financial department employee (John) seemed genuinely happy to be there, without stress and pressure, and very professional in their roles. I just signed my first Nissan lease and very happy. More

My experience is always great! Saul, my service advisor was very attentive and kept me updated throughout the process. Saul, my service advisor was very attentive and kept me updated throughout the process. More

We went to this dealership to purchase a used Ford. They tried to tack on $4,444 in “dealer added accessories “. They then tried to say this was a typo and then tried to justify a price above asking wi They tried to tack on $4,444 in “dealer added accessories “. They then tried to say this was a typo and then tried to justify a price above asking with auction results! 🙄. I had to go to the general manager and threaten reporting them to the BBB to get the to sell us the vehicle at asking price. And their finance guy oddly pointed out that it is the law to sell at asking price or less. Not illegally jack up the price. More

It’s fun I really enjoy meeting new people every day I learn how to be a man learn how to be a man More