Nissan of McKinney

Nissan of McKinney responded

We are grateful for taking the time to share your wonderful experience with us. Your positive feedback about our sales team's knowledge and helpfulness truly means the world to us. We understand how important it is to work with someone who is both friendly and eager to assist, and we're delighted that you felt supported throughout your visit. Your kind words about the excellent service in our sales department reflect the high standards we strive to maintain every day. We appreciate customers like you who recognize the dedication our team puts into providing exceptional experiences.

Nissan of McKinney responded

Thank you for your review, Emilio! We are thrilled to hear that you received excellent service for your vehicle. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive experience. It's wonderful to know that our team was able to meet your expectations and provide the quality service you deserved. We look forward to continuing to serve you and your vehicle needs at Nissan of McKinney in the future.

Nissan of McKinney responded

We are pleased to hear that you appreciated the Uber service we provided during your visit. We understand your frustration regarding the extended wait time despite having scheduled an appointment for your oil change. Your feedback helps us recognize areas where we can better manage our service scheduling to ensure a smoother experience. We truly value customers like you who take the time to share their experiences, and we're committed to improving our appointment efficiency while maintaining the quality service you expect.

Nissan of McKinney responded

We greatly appreciate your wonderful feedback about our team and are so pleased to hear that you love your new car. It brings us joy to know that we could help you find reliable transportation that meets your needs. We understand that the leasing process can feel overwhelming when it's your first time, and we truly value your trust in choosing us during this important decision. Your kind words about our courtesy and service mean so much to us at Nissan of McKinney. We're honored to have been part of your journey and hope you continue to enjoy many safe and happy miles in your vehicle.

Nissan of McKinney responded

Thank you for your wonderful review! We are thrilled to hear that you had a fantastic experience purchasing your Rogue and that our team has continued to provide excellent service. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to seeing you next time!

igor responded

Good cars and good service!

Nissan of McKinney responded

Thank you, Igor, for your fantastic review! We are thrilled to hear that your experience with us was smooth and efficient. Our team strives to provide timely service and clear communication, and it's wonderful to know that you found our online status updates and service representatives helpful. We appreciate your recommendation and look forward to serving you again in the future!

Nissan of McKinney responded

Bryan, thank you for sharing your feedback with us. We appreciate your loyalty over the past five years and understand your concerns regarding the service experience. Our goal is to provide consistent and high-quality service to all our customers, and it is concerning to hear that we may not have met your expectations recently. We would like to learn more about your experience and address your concerns directly. Please reach out to our General Manager, David Kelley at (469) 634-4865. We value your input and look forward to the opportunity to improve your experience with us.

Nissan of McKinney responded

Thank you for sharing your feedback with us. We appreciate your concerns regarding the transparency of our processes. We strive to provide clear information about all products and costs associated with our services. It is important to us that all customers feel informed and confident in their decisions. We would like to address your concerns directly and ensure that you have a positive experience with us. Please reach out to our General Manager, David Kelley at (469) 634-4865 so we can discuss this matter further. Thank you again for your feedback, and we look forward to resolving your concerns.

Nissan of McKinney responded

Thank you, Rebecca, for your wonderful feedback! We are thrilled to hear that you had a positive experience with our service department. Our team takes pride in providing exceptional customer service and efficient scheduling, and it’s great to know that our professionalism made a difference for you. We look forward to serving you again!