Nissan of McKinney

Read reviews before coming to this facilities even if you get your car service done, the dealership will still persuade you to try to get a new car regardless, if you like your old car or not. Nice folks and get your car service done, the dealership will still persuade you to try to get a new car regardless, if you like your old car or not. Nice folks and everything but read the reviews. More

We purchased a Nissan replacement engine for our Pathfinder due to the reputation of Nissan quality. The engine cost twice as much as an aftermarket engine; but they were not Nissan, not Nissan prec Pathfinder due to the reputation of Nissan quality. The engine cost twice as much as an aftermarket engine; but they were not Nissan, not Nissan preceived quality. The replacement engine from Nissan was defective from Nissan lack of quality control as validated by Nissan, after several discussions all the way to Nissan America, totally replacing the engine. Great? No we got to pay the labor cost the second time because of the lack of quality from Nissan the first time. I will let you decide our allegiance now to Nissan. More

I’ve been a customer for 10 years; excellent service from all of the service department. all of the service department. More

It's easy to schedule a service appointment. The workers/ advisors are attentive and professional. They would recommend services to you and advise you on recommendations but there's no pressure The workers/ advisors are attentive and professional. They would recommend services to you and advise you on recommendations but there's no pressure campaign or annoying sales pitch for you to do anything you're not prepared for or that you don't want right now. To me, that's respect, responsibility and professionalism More

Great service! My advisor Sarena walked me through every step of the way. She is very good at what she does. Customer service was 100% the best! A+ My advisor Sarena walked me through every step of the way. She is very good at what she does. Customer service was 100% the best! A+ More

On time service. Discussed all issues before performing repairs. Courteous staff. Able to tract work. Discussed all issues before performing repairs. Courteous staff. Able to tract work. More

Great service by advisor Abraham who always goes above and beyond to make sure all is done. and beyond to make sure all is done. More

Excellent service writer, knew what the charges are for the work to be done. Work was done in a timely manner. Car was washed . Great job. the work to be done. Work was done in a timely manner. Car was washed . Great job. More

Absolutely a great experience! ! I have previously bought 2 cars from this dealership and bought a blue Rogue yesterday. Thank you Ali and Nick for making this purchase easy!! ! I have previously bought 2 cars from this dealership and bought a blue Rogue yesterday. Thank you Ali and Nick for making this purchase easy!! More

Before leaving, they go over the survey that you will receive and tell you how to rate them and what answers to choose. It is quite condescending. As well as I was told a price of an add on when I was lo receive and tell you how to rate them and what answers to choose. It is quite condescending. As well as I was told a price of an add on when I was looking at a truck, since I said it was a non-negotiable and something I wanted. The Nissan System was down that day and was told a price and that it could easily be added on. I called and was told a completely different price. When I messaged the salesman, he claimed he never said that. I had someone with me, it was very clear he just wanted the sale and just said a number. The way he responded was rude. It just reminds people why they absolutely hate buying cars and salesman will do or say anything. Update! After leaving this initial review I was contacted by Nissan saying that they would be honoring the original price of the sports bar. Then I was contacted by finance about completing a new survey and in return I would get it for free (I have attached the text thread). After completing the survey as requested, the dealership changed their stance. Despite fixing the survey, they claimed it was irreversible and gave the promised sports bar to someone else. Frustrating and disappointing experience overall. More