Nissan of McKinney

I had a great experience with the service staff at Nissan today. Justin was excellent! He was right on time, offered options, and followed up with me on the appointment. I will definitely request him for f today. Justin was excellent! He was right on time, offered options, and followed up with me on the appointment. I will definitely request him for future visits! More

Robert is my go to when I need to my vehicle serviced! Always fast and courteous! Always fast and courteous! More

Good customer service and on time completion of service. Quality work. Good customer waiting area Quality work. Good customer waiting area More

Sean McDougle was amazing, he and the finance managers worked really hard to get me approved and in the car I wanted. The whole team was just awesome worked really hard to get me approved and in the car I wanted. The whole team was just awesome More

I purchased a vehicle from this dealership and experienced the worst and most unprofessional service I have ever received. I signed the paperwork for the vehicle but I had to wait for the car to g experienced the worst and most unprofessional service I have ever received. I signed the paperwork for the vehicle but I had to wait for the car to go through service before picking up the car. I ended up having to wait 3 days because a part was back ordered. I picked the vehicle up the night of the 3rd day with the tire pressure of 1 of the tires being on 16psi and the car not being detailed. The next day when I was taking the car to get the tire checked out I noticed the wheel locks were removed by the dealership. I reached out to the dealership to see why my wheel locks were removed they let me know after weeks of them not returning my calls that the wheel lock key was missing so they removed the locks. I asked how can you sell a car with wheel locks and then take them off without notifying the buyer. All I asked that they replace the set for the inconvenience and I was told by the Sales Manager that there was nothing they could do. I spent almost $30K for a vehicle and the dealership could replace wheel locks that cost under $100. Buyers beware that this dealership will do nothing for you after you sign on the dotted line for the vehicle. I have bought vehicles from Range Rovers to Maseratis and have always been taking care of. If you think about doing business with these people please stay away. I will make sure that I tell everyone I know to to never deal with them. More

Very professional. Work got done ahead of time. All advisors were friendly and very helpful. advisors were friendly and very helpful. More

My first visit to Nissan of McKinney was very pleasant. My service advisor Kabin Castillo was very knowledgeable and recommended the right services for my Nissan Titan XD truck. He made us feel welcomed! I My service advisor Kabin Castillo was very knowledgeable and recommended the right services for my Nissan Titan XD truck. He made us feel welcomed! I highly recommend Nissan of McKinney to anyone. More

Brandon is an excellent service advisor, each time I bring my truck in he is professional and courteous. I recommend Nissan of McKinney and Brandon as your service advisor. bring my truck in he is professional and courteous. I recommend Nissan of McKinney and Brandon as your service advisor. More

Had some warranty work done. Had a zaktec car detailing done. Looks good, but not as meticulous as it had been in past years. Had a few tough insect splats they didn't get off that should have and a few done. Looks good, but not as meticulous as it had been in past years. Had a few tough insect splats they didn't get off that should have and a few missed glass detail. More

He was amazing! He explained everything to me in a way I could understand it. could understand it. More