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Nissan of McKinney

McKinney, TX

4.2
1,018 Reviews
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3800 S Central Expy

McKinney, TX

75069

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Showing 1,018 reviews

December 17, 2021

Difficulty with actual pricing and felt like deception. When asked for clarification it felt like a run around in circles with no real answers. Told military discount plus rebate and willing to get 48 mont More

by Ceokatz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Dec 17, 2021 -

Ceokatz responded

People who said they would get back with us, have not reached out to us concerning our issues. It's the way it is have given up.

Dec 17, 2021 -

Ceokatz responded

This review is very difficult to get to go out.

Dec 22, 2021 -

Nissan of McKinney responded

Hello and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. At your earliest convenience, please contact our General Manager, David Kelley at (469) 634-4865.

December 11, 2021

Very friendly staff, work is always quality and consistent , clean waiting area, straight forward and simple process More

by Zoooomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gray
Dec 13, 2021 -

Nissan of McKinney responded

Thank you for your positive review!

December 11, 2021

Excellent service as usual! Robert and the Nissan Service Team remain the best I have worked with. More

by Michaelday2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Grey
Dec 13, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 10, 2021

I’ve had all my service done at this dealership for over 10 hrs. I’ve always been treated fairly and the work has always been to my satisfaction. My service advisor Robert Gray is the best and very knowledg More

by linda_m_higgins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gray
Dec 13, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback!

December 03, 2021

Great service fast friendly adviser showed special care in solving my issues and the repairs were done on time More

by Lewis.wells43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Dec 06, 2021 -

Nissan of McKinney responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Dec 06, 2021 -

Lewis.wells43 responded

Great service

December 03, 2021

Service department checkout was prompt, courteous, and professional. Definitely would recommend them again. Repeat customer! More

by C
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 06, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 02, 2021

No waiting after I arrived. Appreciated the low pressure atmosphere. Service area was very clean. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gray
Dec 03, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback, from all of us here at Nissan of McKinney!

December 01, 2021

Excellent services. I feel very comfortable to bring my car to have a service in McKinney Nissan dealership even though it is a little longer to drive. Advisor is very knowledgeable of an existing problem More

by Jacqueline Nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Riffe
Dec 02, 2021 -

Nissan of McKinney responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

November 30, 2021

Nissan McKinney provides excellent service each and every time. The service advisors are great and take the time to explain service needs in detail. More

by Latricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Verde
Dec 01, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback!

November 30, 2021

Nissan of McKinney has always provided the best service in the area! Knowledgeable, considerate, and very professional. I would not have my Nissan serviced anywhere else. Thanks for the great customer ca More

by Dacoleman007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kanin and the gentleman that brought out my car. Also your Rental agent was super.
Dec 01, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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