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Nissan of McKinney

McKinney, TX

4.2
973 Reviews

3800 S Central Expy

McKinney, TX

75069

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Showing 973 reviews

July 09, 2021

Justin is great. No pressure to do stuff I don’t really need. I was there at 7 for an oil change and tire rotation and in my car by 7:30. More

by LDW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 12, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback!

July 09, 2021

What a joke of a dealership. The sales guy we had, Jeff, was the only person who was of any use when buying our vehicle. It was one thing after another with this place. One of the used car managers ,Geneva, More

by Huntbrown913
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff, Richard, Geneva
Jul 14, 2021 -

Nissan of McKinney responded

We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. At your earliest convenience, please contact our General Manager, David Kelley at (469) 634-4865.

July 08, 2021

They always take great care of me and my car. Jason is always on top of keeping me informed. They are quick to fix anything I bring it in for. More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Verde
Jul 12, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback!

July 07, 2021

Pretty shady marketing with wanting to mark up over advertised online price with "reconditioning fee" they will honor online price but get very hateful. Had ipad stolen at dealer too. Was told camer More

by Upsetdad
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wise
Jul 12, 2021 -

Nissan of McKinney responded

We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. At your earliest convenience, please contact our General Manager, David Kelley at (469) 634-4865.

July 02, 2021

Justin was extremely helpful. He always takes the time to explain everything to me. He is honest in his recommendations, so I trust his judgement. More

by Redd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 06, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 30, 2021

Always friendly, professional and honest when working with their customers. Always love coming here. More

by dtwmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert and also Josh from sales.
Jul 01, 2021 -

Nissan of McKinney responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 26, 2021

Courteous, prompt,professional service. Checkout, shuttle van, and service rep delivered quality customer service. More

by C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.Verde
Jun 28, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback, from all of us here at Nissan of McKinney!

June 24, 2021

Service Advisor Brandon is awesome- one of the reasons we're still bringing our car to Nissan McKinney- no 'BS' - understands customer needs! More

by Dr.sabapathy8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Palmer
Jun 25, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback, from all of us here at Nissan of McKinney!

June 22, 2021

The service was excellent and on time as promised. The waiting space was clean. I’m very satisfied with the service on this dealership. Thank you! More

by Rogue18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Palmer
Jun 23, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback!

June 22, 2021

Same day service, friendly customer service and answered my questions More

by Tony.Hardin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Palmer
Jun 24, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback!

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