Nissan of McKinney

Our new Murano Every single person we came in contact with @ Nissan of McKinney was exceptional! Great car buying experience! We knew we wanted a Murano, but what Every single person we came in contact with @ Nissan of McKinney was exceptional! Great car buying experience! We knew we wanted a Murano, but what we really appreciated was the fact that there was never any "full court press" to buy other services, etc. related to the purchase! Kevin Clemmons was great to work with! More

Kyle was awesome! We drove almost 5 hours to buy our vehicle. This was one of the best experiences I have had purchasing a new car. They didn't try to sale us something We drove almost 5 hours to buy our vehicle. This was one of the best experiences I have had purchasing a new car. They didn't try to sale us something we didn't want. They took the timenwoth us and listen to what we wanted and how much we were willing to pay. Will be going back when I need another new car. More

Great Experience. We had a great experience with Jake Johnson. The process was stress free and he was excellent and answered every question. This was a stress free purc We had a great experience with Jake Johnson. The process was stress free and he was excellent and answered every question. This was a stress free purchase and I love my new Nissan Rogue! More

Pleasant experience. I came in due to a recall. Service quickly and efficiently took care of it. Friendly people, comfortable waiting area and coffee with eats also availa I came in due to a recall. Service quickly and efficiently took care of it. Friendly people, comfortable waiting area and coffee with eats also available. More

I was well taken care of by the Nissan Team Every time I have been in for service, the Service Advisors have been friendly, helpful, and kept me up to date on the process...They will inform me o Every time I have been in for service, the Service Advisors have been friendly, helpful, and kept me up to date on the process...They will inform me of the standard services that are needed, but don't push me into anything I don't want.. More

Excellent experience! I have been a customer of Nissan of Mckinney for over 10 years. I have purchased 6 cars from them and I will go back when it is time for the 7th. I ha I have been a customer of Nissan of Mckinney for over 10 years. I have purchased 6 cars from them and I will go back when it is time for the 7th. I have had a great car buying experience every time. The used car manager, Jeneva Branson did an excellent job from the moment I walked in the door. She had a great salesman, Francis Giaccardi, lined up for me to take test drives in several cars I was interested in and wasted no time by having my car appraised by the time I had picked out the one I wanted. the process was smooth and with absolutely none of the pressure other dealerships had put on me. Once the car was picked I was then sent to finance where a person I knew very well, Rod Gidson, had multiple options for financing ready to go. From the 1st car, over 10 years ago, to the 6th in 2017 I have had a great experience with Nissan of Mckinney! Thank you again for the excellent sales support! Mitch Johnson More

Very professional Dealership. Everything was handled with excellent service. I never met Nikki Van Doran that I recall. The water and coffee was great. I would recommend the Deal Everything was handled with excellent service. I never met Nikki Van Doran that I recall. The water and coffee was great. I would recommend the Dealership More

Excellent Customer Process From entering through Negotiating and financing the team at McKinney Nissan gave me excellent service and consideration. As a result I purchased the From entering through Negotiating and financing the team at McKinney Nissan gave me excellent service and consideration. As a result I purchased the vehicle I was interested in acquiring with minimum effort and negotiation and developed a financial plan that worked well for me. Thank You for an excellent experience! More

Easiest experience The attention was great. The process was so quick and easy it made car shopping pleasant. Julian Trujillo really knows what he's doing. He was able to The attention was great. The process was so quick and easy it made car shopping pleasant. Julian Trujillo really knows what he's doing. He was able to understand what I was looking for exactly and helped me find the perfect car. I will definitely be returning! Alberto Pinzon More

Nissan of McKinney - Poor customer Service The dealership was misrepresenting the Security + agreements to customers at the point of sale. After much communication Nissan of McKinney General M The dealership was misrepresenting the Security + agreements to customers at the point of sale. After much communication Nissan of McKinney General Manager, David Kelley, corrected the contract. Mr.Kelley was contacted on multiple occasions since October 2016 for a refund on the cancelled Security + agreement and continues to fail to respond. Nissan of McKinney owes me the $518.29 remaining on the contract and will not answer calls, emails, or any form of communication. This communication below has been sent to Mr. Kelley and the finance manager on several occasions and they will not refund the money or respond. Nissan of McKinney January 17, 2017 David Kelley, General Manager/Partner 3800 S. Hwy 75 McKinney, Texas 75069 (214)544-4900 Dear Mr. Kelley, I purchased a 2013 Nissan Altima from your dealership, on April 26, 2013. The sales contract for the 2013 Nissan Altima, please see attached, included the purchase of the Security +Plus Prepaid Maintenance Agreement for $1,000.00 . The Security +Plus Prepaid Maintenance Agreement was for 60 months or 75,000 miles. I have since sold the 2013 Nissan Altima as of October 4, 2016 and the odometer reading on the vehicle was 36,128 miles. I am requesting a refund/cancellation under the terms of the Security +Plus Prepaid Maintenance Agreement purchased from Nissan of McKinney. My cancellation request is effective as of 10/4/16, the date ownership of the vehicle transferred to the purchaser, with the mileage of 36,128. All necessary documentation has been included with this request: *Odometer Disclosure Statement from Sale *Power of Attorney to Transfer Motor Vehicle *Nissan Motor Acceptance Corp Letter – Proof of Contract Obligation being satisfied *Texas Certificate of Title – Nissan Motor Acceptance Corp releasing lein *Automobile Purchase Agreement/Contract *Security +Plus Prepaid Maintenance Agreement (Contract) Thank you in advance for your prompt assistance in processing the refund due, as per the terms of the contract/agreement. Please send the refund due to the following address: xxxxxxxxxxxxxxxx More