Nissan of McKinney

Excellent service Work was done as requested. Car was very clean. Service consultant went above & beyond to get my wife's car ready as promised. Will return to dealers Work was done as requested. Car was very clean. Service consultant went above & beyond to get my wife's car ready as promised. Will return to dealership because of this type of service. More

Disappointed Customer I went to Nissan of McKinney to trade in my truck with the attention of flipping out my truck for a Nissan Pathfinder with no downpayment. Of course w I went to Nissan of McKinney to trade in my truck with the attention of flipping out my truck for a Nissan Pathfinder with no downpayment. Of course with challenge credit that was impossible plus I was going to have some negative equity left from my truck. But the Pathfinder had lots of rebates to override my negative equity. Cool I knew that. Nissan came back with great news. I was approved for a 2017 Pathfinder. But I had to give them $2000 downpayment. I told them I didn't have the money right then but I can come up with $1200 next week if u work with me with the $800. They said fine. Then I was asked can u right a post dated checks. I told them I don't do checks and I don't have checks. They said OK can u get a temporary check with your route number and account number. I said yes I can do that. So I went to my bank and got it drove back to the dealership and the owner said no we need a check with your name on it. I said my bank don't do that but the other information u needed is on the check. As I waited I signed papers and everything they came back and said we have a problem we ran your check and it didn't go through. I said why would u run my information on that check. They said well can u get an overhead letter stating that this is your bank account. I said yes I can do that. So I went back to the bank and got the letter and even got bank statements. Went back to the dealership and the owner said no we can't accept that. So I said okay. Then I received a call from one the sales reps and he told me man just come in next week with the downpayment and we work with the rest of the stuff. Guess what I back out of the deal because they put me through too much run around for a new ride. You don't do your customers like that. You take care of them. I was so disappointed that I just said forget it it's not meant for me to get that ride in the first place. So I kept my money and put it elsewhere important. Too bad for the sales rep because he got screw over his commission because of an owner that is greedy for money and want the money right then and there after I told him and gave him my word and even sign a promising note that I will bring the downpayment in the date I was going to bring it in. Thanks owner. Job well done. You done screw over that man's bonus. More

Great Service Department at Nissan of McKinney. I've serviced my '14 at Nissan McKinney since I purchased it in 2014, and they've been great to work with. Dependable, consistent and good at explain I've serviced my '14 at Nissan McKinney since I purchased it in 2014, and they've been great to work with. Dependable, consistent and good at explaining service costs and options. More

My experience was not only unprofessional but humilating I wish if I can give Zero rating or even negative for this record. My experience with Nissan of Mckinney pre-owned department was not only unprofessio I wish if I can give Zero rating or even negative for this record. My experience with Nissan of Mckinney pre-owned department was not only unprofessional but humiliating. In the process of shopping for car I went to Nissan Mckinney on Dec 31st. While I liked Nissan Sentra there and quoted a price, sales rep made a counter offer and said that he cannot match our current price. I went ahead with my wife to shop any other better deals at other dealers. So far all OK! In few minutes we got a call from sales rep saying that they have a "GREAT" deal and requested us to come back. We asked about great deal but sales rep refused to disclose the details and insisted us to come back. We went back and the "GREAT" deal was $50 less than what Nissan offered earlier. I was flabbergasted that these people made me travel back to Nissan showroom for $50. But this was not the end of their unprofessional and slick behavior. I still agreed, hoping to end my search here and was ready to make the compromise w/ the deal. When I started asking about Nissan Warranty details, sales rep smiled wryly and said that because Nissan has reduced price further from their original counter offer by $50, they have removed Nissan warranty. I was shocked and asked but when did you tell this, on the first place. He has pretty standard response that my manager asked me to do that and further suggested very comfortably to buy it separately for $399. The very first reason, I along w/ my wife agreed to go for buying the relatively costlier car from Nissan was its mechanical warranty instead of other dealers. We talked this w/ rep multiple times during original conversation and he knew very clearly that it is the most important deciding factor for us. But Rep (along w/ their manager) reduced the price and conveniently removed the warrant without even caring to mention it once from their "great" offer. This was not only slick marketing but a very self defeating and humiliating experience for us. We walked out of store with out any further word. In next one hour I received more than 5 calls and text messages from Nissan salesperson. No apologies were offered in those texts. But NOW Nissan Mckinney is ready to provide us warranty also along w/ certification as his manager agreed for it, BUT I need to rush to their store in 30 mins before 9 PM because this offers is valid till 12/31 9 PM and I started receiving those texts around 7:30 PM. Please hear this out very carefully Nissan reps. Probably you can make few dollars with deceit practices and insensitive marketing approaches but in many ways you will teach same values to your kids, and brothers and sisters and many others and when they will go through same experience, you will have no answers for them. Because it is your who are making this world darker. I am not going back for that cheaper deal for trading my self respect. I prefer to spend some extra money where I am treated w/ dignity. More

Nissan of McKinney is one of the best buying experience. Everyone worked in a coordinated way. It was a team effort that made every second of the buying experience truly delightful. I recommend this dealersh Everyone worked in a coordinated way. It was a team effort that made every second of the buying experience truly delightful. I recommend this dealership 10+++. More

service I was treated awesome and great service. I was actually there less time than expected, they did every thing needed and come and got me and explained w I was treated awesome and great service. I was actually there less time than expected, they did every thing needed and come and got me and explained what they did. More

Overal Exceptional experience every time! From my first time visiting Nissan McKinney to trade in my car and my decision to lease a Nissan, the representatives made me comfortable with busines From my first time visiting Nissan McKinney to trade in my car and my decision to lease a Nissan, the representatives made me comfortable with business transactions and assured me they would keep me informed. I trust this dealership! More

Customer since 2005. Best customer service I have ever experienced anywhere. I have been a customer at Nissan of McKinney since 2005. The same service advisor since 2005. Best customer service I have ever experienced anywhere. I have been a customer at Nissan of McKinney since 2005. The same service advisor since 2005. More

Jay Dunacusky was helpful He was very helpful. He knew what he was doing when I spoke to him. I would not deal with anyone but him when I return to make my purchase. He was very helpful. He knew what he was doing when I spoke to him. I would not deal with anyone but him when I return to make my purchase. More