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Nissan of McKinney

McKinney, TX

4.2
1,022 Reviews
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3800 S Central Expy

McKinney, TX

75069

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Showing 1,022 reviews

April 06, 2019

Safety recall Smart xxx in the service department told us to take a Nissan under warranty and a safety recall, to the dealer we bought it from. Also said our car ha More

by Pissed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know and don’t care
May 02, 2019 -

Nissan of McKinney responded

Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry that you didn't receive that. At your earliest convenience, please contact Service Director, Clint Givens, at 469-634-4866. Thank you.

March 05, 2019

Got a good deal on Nissan Maxima 2016 I like the way they took care of and got a good deal for me will all features including lane assist and all safety features on platinum model for a go More

by akhil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
February 16, 2019

updated I wrote below review and gave one star to dealer a few weeks ago. I wanted to give 4 stars now, because service manager Mr. Clint Givens and I had a More

by Kehu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
Feb 18, 2019 -

Nissan of McKinney responded

Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer focused service and we’re sorry you didn’t receive that. At your earliest convenience, please contact Service Director, Clint Givens, at 469-634-4866. Thank you.

February 09, 2019

Awful service center Bad experience with the service with my car, never recommend to anyone going here , they actually pretend that they did service, they didn’t do anythi More

by Srija999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
Feb 13, 2019 -

Nissan of McKinney responded

Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. At your earliest convenience, please contact Service Director Clint Givens at 469-634-4866. Thank you.

January 01, 2019

Bad Customer Service had very bad experience with Sales Team They don't know How to sales team should be work Specially Jeneva Brenson Sales Manager has attitude I reco More

by Syed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeneva Brenson, Christian
Jan 09, 2019 -

Nissan of McKinney responded

We're very sorry to see that your experience with us was only worthy of one star. We'd like to learn more about your visit with us and see where things went wrong. At your earliest convenience, please contact General Manager, David Kelley at (469) 634-4865. Thank you.

November 07, 2018

ALWAYS a wonderful experience I just purchased my 6th Nissan and it’s always been a positive experience. From the moment I pulled in and spoke with David, and also Louis in sales.. More

by Kandk9802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Louis, Jeneva
Nov 08, 2018 -

Nissan of McKinney responded

Thank you for the fantastic review! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your business and we wish you many happy miles in your new car!

October 12, 2018

I bought a new car. My name is Tyrone Peoples. Me and my wife both bought new vehicles. The customer service was excellent. The Salesman did and excellently job. I will More

by Ty peeps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain
August 20, 2018

VERY helpful service department! The service department is great and after I had a major issue (not the fault of the car itself) they were happy to assist. Easy for insurance to dea More

by clovick3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint - service manager.
Aug 25, 2018 -

Nissan of McKinney responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

June 09, 2018

Bait and Switch Pricing Tactics - Dishonest WARNING Autotrader shoppers. The salesman was nice. Management changed price as I sat there. REQUIRED $2,500 reconditioning charge! Would not sell a More

by Cash Buyer
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Female sales manager reported that reconditioning fee was not negotiable. Horrible idea.
March 13, 2018

Vet pleasant experience at Nissan of McKinney I had the best experience purchasing my 2015 Nissan Pathfinder at Nissan of McKinney. My salesman Stefan Milller made by buying experience very pleasa More

by CC0824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan Miller and Oscar Arango
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