Nissan of McKinney

Routine Service - Scheduled 5000 miles Oil Change & maintenance plus Recall for hood latch. I was totally impressed with the short length of time required to do all t Scheduled 5000 miles Oil Change & maintenance plus Recall for hood latch. I was totally impressed with the short length of time required to do all the work. We came in on a Saturday and I had allotted a couple of hours in my schedule for the work. It was all accomplished in a little less than an hour. They also have Star Bucks coffee while you wait. More

Buying a new vehicle Fantastic from start to finish. K en Madrid was our salesman no pressure, he was there to meet our needs and more. He stayed with us through everyth Fantastic from start to finish. K en Madrid was our salesman no pressure, he was there to meet our needs and more. He stayed with us through everything we wanted or wanted to change. Jonathan Ooman was our financial rep. and he was excellent also making sure we understood everything and explaining all. Buying a vehicle is major and they both took the pressure off and made it easy. We will tell everyone we know Nissan of McKinney is the place to go and they are the men to see. More

terrible new car sales customer service I was totally ignored when I went inside looking for a sales person. The staff was having a meeting in sales manager office. I waited a while they loo I was totally ignored when I went inside looking for a sales person. The staff was having a meeting in sales manager office. I waited a while they looked at me but no one came over to help the meetings are more important then customers. Customers are not truly valued at this dealership More

very good customer services we are very happy. sales person very knowledge give us very good service.this is first time with nissan but very happy. will be back for buy more car. sales person very knowledge give us very good service.this is first time with nissan but very happy. will be back for buy more car. More

Truly exceptional! Second Nissan purchased in 8 years. The people are easy to work with and take care of you. I wouldn't shop any where else for a Nissan. Second Nissan purchased in 8 years. The people are easy to work with and take care of you. I wouldn't shop any where else for a Nissan. More

Service Always Happy with service from Robert Gray .I have know Robert for 2 years .Always with smile on his face ready to help and service his client . Always Happy with service from Robert Gray .I have know Robert for 2 years .Always with smile on his face ready to help and service his client . More

Best car buying experience ever! I had gone to other car dealerships in the area around Sherman, but Nissan of McKinney was the only one who wanted to help me with trading in my 2011 I had gone to other car dealerships in the area around Sherman, but Nissan of McKinney was the only one who wanted to help me with trading in my 2011 Dodge Challenger which had a dead battery and a flat tire. They worked tirelessly to get me a good deal with a lower interest rate than I previously had plus I drove off in a brand new 2015 Altima, which is a wonderful car with a very smooth drive. Everyone in McKinney was helpful, professional and pleasant, especially Mr. Guerrero, my sales consultant. More

Best Experience*** After going to all the surrounding dealerships off 75 hwy in Mckinney looking for a good deal on a used car, my last stop was this Nissan dealership. After going to all the surrounding dealerships off 75 hwy in Mckinney looking for a good deal on a used car, my last stop was this Nissan dealership. I spoke with Kenneth Madrid on a saturday evening, he along with his manager Jeneva Branson helped me out by getting me the best deal on a used car and believe me I know what a great deal I got because I did my research. But not only did I get this deal, they both were very honest with me and I was treated with respect. Trust me, I know when sales people are looking out for themselves, but they were wanting me to be happy with my purchase and so was I. They are good people, I wish every dealership I've been to in the past had the same integrity. Don't let these mixed reviews fool you, you'd be surprised if you just experience it yourself and do a little research. More

Pleased This is the best service I have had since buying my car with you. Adviser show interest in me and kept me advised of progress and when my car would b This is the best service I have had since buying my car with you. Adviser show interest in me and kept me advised of progress and when my car would be ready. I shall ask for Dakin Davis the next time I need service. More

BEWARE OF THE FINANCE DEPARTMENT! I wont ever buy here again!! The finance department slipped in a four year extended warranty on me when I absolutetly did not ever want one. And they I wont ever buy here again!! The finance department slipped in a four year extended warranty on me when I absolutetly did not ever want one. And they charged 1500.00 for the zaktek treatment when I was told it was only 5.00 a month. 60 months should have been 300.00 total. And after talking with management to have this corrected he said they could not do anything. I even wanted them to play back the tapes of the recorded purchase. Management still dident care. What a scam!! Beware of the Finance department! If they took care of the customers ,they would come back. More