Nissan of McKinney

Unprofessional and incompetent I had previously been to the service dept. to simply repair a tire that was leaking. After the third visit and almost being stranded on the side of th I had previously been to the service dept. to simply repair a tire that was leaking. After the third visit and almost being stranded on the side of the rode numerous times with my family I implored with them to please help me. After 2hrs. they simply just filled the tire with air. After specifically explaining the problem to the person who took my appointment two days earlier, talking to the Nissan representative who took my keys and finally explaining my situation to the representative who handled my service nothing was done other than putting air back in the tire. The representative did visit me during my service only to try and sell me air filters and wipers that were not broken until he took them off without permission. They actually told me that I would have to leave my car overnight to check for the leak. I left the dealership worse than when I got there. My tire still leaking air and a broken wiper. It's clear Nissan of McKinney does not care about their customers. More

Nissan of McKinney Customer For Life My husband and I have purchased 3 Nissan Sentras and now a 370Z from Nissan off McKinney. Their sales, financing and service staff are top notch. I al My husband and I have purchased 3 Nissan Sentras and now a 370Z from Nissan off McKinney. Their sales, financing and service staff are top notch. I always receive outstanding customer service and would highly recommend this dealership. More

Buying new Nissan Dealership was inviting yet not overwhelming. I had a newer salesman but he was excellent to work with. He listened to my car and financing needs. He Dealership was inviting yet not overwhelming. I had a newer salesman but he was excellent to work with. He listened to my car and financing needs. He was supported by others within the dealership that provided clear and understandable information through the process. The finance team helped find best rate and I was able to take advantage of additional options for warranty, service and car appearance options within a few dollars of my budgeted amount. Would highly recommend Nissan of McKinney for your car buying needs. More

GREAT EXPERIENCE, NO PRESURE. I GAVE THEM THE PRICE I COULD AFFORD AND THEY MADE IT HAPPEN AND WITH A GOOD INTEREST RATE AND ALL OF THIS WAS WITH NO PRESURE. I GAVE THEM THE PRICE I COULD AFFORD AND THEY MADE IT HAPPEN AND WITH A GOOD INTEREST RATE AND ALL OF THIS WAS WITH NO PRESURE. More

could not be better I was treated like my credit was 900 and my bank account had 100 million dollars truth is very low credit and little money down = new car very happy I was treated like my credit was 900 and my bank account had 100 million dollars truth is very low credit and little money down = new car very happy More

My new Nissan I could not be happier with my choice of a Pathfinder thanks to Danyail and Nissan of Mckinney! Best experience buying a new car I have ever had in my I could not be happier with my choice of a Pathfinder thanks to Danyail and Nissan of Mckinney! Best experience buying a new car I have ever had in my life. Kind, courteous, attentive to my needs and that of my family! They even had a child's playroom - clean and organized!! My family will always buy our cars from Nissan of McKinney! More

Great experience Drove all the way from Ft. Worth and would do it again!! This is my 3rd New purchase from Nissan of McKinney and they are awesome! Drove all the way from Ft. Worth and would do it again!! This is my 3rd New purchase from Nissan of McKinney and they are awesome! More

MOST HORRIBLE EXPERIENCE IN MY LIFE I HAD A CONVERSATION WITH DAN ERWIN AT NISSIAN OF MCKINNEY HE LACKS CUSTOMER SERVICE SKILLS AND HE DISCRIMINATES AGAINST WOMEN. I WENT UP TO THE DEAL I HAD A CONVERSATION WITH DAN ERWIN AT NISSIAN OF MCKINNEY HE LACKS CUSTOMER SERVICE SKILLS AND HE DISCRIMINATES AGAINST WOMEN. I WENT UP TO THE DEALERSHIP ON BEHALF OF MY DAUGHTER WHO HAD BEEN DEALING WITH A MR BRAD WHO WAS GREAT .HOWEVER MR DAN LACKS CUSTOMER SERVICE SKILLS AND MANAGEMENT SKILSS .. HE HAS ZERO CUSTOMER SERVICE SKILLS I WILL RECOMMEND TO ALL MY FAMILY AND FRIENDS NOT TO GO TO THIS DEALERSHIP. NOT NOW NOT EVER..ZERO RATE SERVICE CENTER. MY DAUGHETR IS CHRSITINE PETERS MY PHONE NUMBER IS 972-768-8572 MY NAME IS KELLY PETERS...NOT EVEN AN HONORABLE MENTION ON SERVICE RATING. More

Above and Beyond the Call of Duty I was in market for a car and called Nissan of McKinney. The dealership was closing but the salesperson told me they would stay open until I arrive. I was in market for a car and called Nissan of McKinney. The dealership was closing but the salesperson told me they would stay open until I arrive. Construction traffic was making it difficult to get access to the facility but they sent a person to meet me at local gas station to help maneuver me around the construction and guide me to the dealership. I arrived about 25 minutes after closing and their team of sales professionals worked for over an hour helping me find the right vehicle. This team definitely value thier customers and willing to go above and beyond the call of duty. Very good experience:) More

Horrible Experience My experience with Nissan Financing from Nissan of McKinney has been frustrating so far. The dealer ship wrongly charged me a $1000 more than the agre My experience with Nissan Financing from Nissan of McKinney has been frustrating so far. The dealer ship wrongly charged me a $1000 more than the agreed amount for the car. The Finance department has agreed to the mistake and also, agreed to refund the amount to my finance account in 2 weeks, but its been 4 months and they have not done the refund yet. I made at least a dozen trips to the Dealer's finance department, I recorded the conversation and also, took a written document about the refund amount. But even after that, they keep saying 2 weeks every time i go to them, and then after 2 weeks, i still do not see a refund. I am planning to move legally against them. Can anyone advise on how to move forward on this one? More