Nissan of McKinney

Bought a brand new Nissan Altima back in august. Let me Bought a brand new Nissan Altima back in august. Let me just put it this way. Before you pay, you are the king, they are friendly and trying to plea Bought a brand new Nissan Altima back in august. Let me just put it this way. Before you pay, you are the king, they are friendly and trying to please you as much as they can. BUT, After you purchased the car, their attitudes turn 180! While buying the Altima, we test drive one and really liked it. But we wanted a black interior instead of the gray one we test drove. They said they will find one, it will be exactly the same but the interior. They led us to a resting area while they process all the paperwork. They found the car, we completed the purchase. However, that car had about 400 miles on it. They told us that it was an auto trade from another location and it is a brand new car. So we believed them. After a couple days, we found a service record under the passenger seat. With records of cleaning and purchase in May. We went and they were rude to us, telling us that we agreed to purchase the car with the mileage on it and that is it. The whole experience was horrible and they were very rude on the whole situation. They were telling us that we had to leave because we didnt know what we were talking about. The only reason we purchased the car was because that they told us, these mileage were from autotrade and test drives. Now that we found out that it is not this way, somebody already had the car for a while (400 miles is a lot for test drive). The reason they gave us was that they couldnt pass the finances test, that why the car was returned. WHY DIDNT THEY TELL US THE FIRST PLACE? WHY DID THEY TELL US IT WAS FROM AUTO TRADE? Also, when we are purchasing, the saleman tried to sell us A LOT OF stuff. When we told them clearly that we didnt want any extra stuff. They tried to "brain wash" us and convincing us to add on extra stuff when we were not interested at all! The general manager Chris Godwin was the one dealing with us, he was not a nice person. It has been half a year, the car runs great, but I wouldve picked a different dealership if i had known about the horrible "after purchase" service they provide. The only good thing at this dealership is that they wash your car (just basic cleaning) for free. More

Jonathan Clayton is an amazing car salesman and accurately met everyone of our needs in buying our New 2011 Nissan Pathfinder. His professional non-aggressive demeanor will keep us coming to Nissa accurately met everyone of our needs in buying our New 2011 Nissan Pathfinder. His professional non-aggressive demeanor will keep us coming to Nissan of McKinney for life. Thank you Jonanthan for a great experience! Chad & BeLinda Price Allen, Texas More

I have purchased several cars in my lifetime, but I have never experienced the treatment that I received at McKinney Nissan. The service was exemplary, far beyond professional.The entire staff were deeply i never experienced the treatment that I received at McKinney Nissan. The service was exemplary, far beyond professional.The entire staff were deeply involved in listening and catering to the needs of me and my granddaughter.. I brought my granddaughter in to purchase a car, she had a very poor and negative experience at another dealership, but this dealership helped her quickly recover by offering her a "red carpet" experience! She was granted the opportunity to choose cars within her budget and the size, color and style preferred.. She was also allowed to drive her first choice home, when she returned the car the following day, Mack, one of the salesmen had the "out the door" figures calculated and printed for both choices. After deciding upon the second choice, which was more within her budget, she was encouraged to "test drive" it also. We were given a tour around the entire facility, along with a review of the function and sevices provided and introduced to the staff in each section. This was truly an outstanding experience for me and my granddaughter, who was simply facinated by the entire encounter and attention received. I have never purchased a car from a dealership where the atmosphere, staff and service were all professional and perfect. If you want to purchase a vehicle and leave the dealership completely satisfied and reassured that you received the best possible deal, Mckinney Nissan is the place to go. More

My wife and I recently purchased our new vehicle from My wife and I recently purchased our new vehicle from Nissan of Mckinney, and could not have been more happier with the experience! The customer serv My wife and I recently purchased our new vehicle from Nissan of Mckinney, and could not have been more happier with the experience! The customer service we received was surprisingly nice and professional. Our overall confidence in Nissan's products has never been a question, with this being our third Altima in a row,but it's nice to know the kind of quality people to interact with it's very reassuring. While we couldv'e chosen a number of dealerships in the vicinity,we made the three hour trip from oklahoma and left feeling that the time and effort was well worth it. Our sales associate came accross as very professional and genuinely concerned about what we wanted in a vehicle and we were very pleased at the deal we got. Thank YOU immensely Jason Jagielski, we love our new car, and will gladly reccomend you and everyone involved to anyone who asks us as future prospective buyers. More

The service was wonderful, and we got what we needed. The staff was very attentive and worked towards our needs! They showed us our options and gave us briefings on the car, making efficient use of our time. staff was very attentive and worked towards our needs! They showed us our options and gave us briefings on the car, making efficient use of our time. They worked towards our budget and made everything work! More

When beginning my search for the perfect first car, I spent much time traveling from one popular dealership to another comparing prices and features on several different cross-overs. But it was my experi spent much time traveling from one popular dealership to another comparing prices and features on several different cross-overs. But it was my experience at Nissan of Mckinney that made the decision such an easy one to make. The salesmen at Nissan of Mckinney were attentive and accommodating; they were extremely willing to help and very easy to work with. When told what my budget was, they did everything that they could to get me into the car of my dreams. They spent as much time with me as I needed, showing me several different models, colors, and features, until I found the perfect combination: a 2009 black Nissan Rogue S with black interior. The Rogue has turned out to be the perfect car for my lifestyle! Its sleek appearance, great gas mileage, and exceptional safety features are just a few of the qualities that make my Rogue pleasing to me, as well as my very protective parents. Since the purchase of my Rogue, I have not been disappointed with any of the time I have spent at Nissan of Mckinney. The service staff has always been very quick and efficient but has never failed to take the time to explain to me exactly what was going on with my car. I was extremely satisfied with my experience at Nissan of Mckinney, and would highly recommend the dealership and the Rogue to anyone in the market. More

Recently went into Nissan of McKinney looking for a new car within a certain price rang,but wasn't yet set on any particular model.I was a little hesitant walking in with such a wide interest range,fearing car within a certain price rang,but wasn't yet set on any particular model.I was a little hesitant walking in with such a wide interest range,fearing it might get me pushed into something I didn't really want.However,I was exceedingly glad to be paired up with such a capable and caring salesman,Hank.He pitched the sales, then intently listened and expertly answered all my concerns, comments,and questions. Overall,an excellent new car buying experience! with solid customer service, and just a general warm,friendly atmosphere. More

Nissan of McKinney is a great dealership! The service was fantastic, especially the young man who helped me, Hank Martens. Super friendly guy. Made buying a new car easy and enjoyable. Everyone I encountered fantastic, especially the young man who helped me, Hank Martens. Super friendly guy. Made buying a new car easy and enjoyable. Everyone I encountered was very helpful. I would definitely recommend this dealership! More

I had a marvelous time test driving different types of car at Nissan of Mckinney! Big thanks to Rahim Gillani for being patient and letting me test drive all day in peace without being pushy and pressurin car at Nissan of Mckinney! Big thanks to Rahim Gillani for being patient and letting me test drive all day in peace without being pushy and pressuring me to buy. I appreciate that! After spending pretty much the entire day there, I finally purchased almost new 2010 Nissan 370Z Touring ! What a sexy sexy car! Financing process was quick & hassle-free. Entire teams were helpful and accompanied me greatly! So yeah, I recommend this place and Rahim Gillani, the man knows his stuff! More

My car was recently having some mechanical issues so as an alternative to fixing it I entertained the option of purchasing a previously owned vehicle. Nissan of McKinney is on my way home so I stopped by o an alternative to fixing it I entertained the option of purchasing a previously owned vehicle. Nissan of McKinney is on my way home so I stopped by one day to peruse the lot. I think it's fair to say that pushy salesmen are everyone's least favorite part of the car buying experience so it was nice encounter one who didn't make me feel pressured. I'm also not one to write reviews but I was pleasantly surprised by Hank's friendly, honest demeanor and the dealership in general. I ended up repairing my car however I highly recommend Nissan of McKinney to anyone in the market of buying a car. More