Nissan of McKinney

Last month my wife’s car threw a rod. The cost to repair the car was way too much for us at the time. Reluctant to buy a new car or fix the one we had, we planned on sharing a car for several months or unti the car was way too much for us at the time. Reluctant to buy a new car or fix the one we had, we planned on sharing a car for several months or until our funds were a little better. We decided to go ahead and start shopping the car market to see what was out there. I had a business card for Sean Cummings, a salesman at Nissan of McKinney, and I gave him a call to see what cars were on the used lot. He informed me that he was on vacation but set up an appointment with another salesman. Sean was able to pull a list of the cars available and created a line up of cars for the price range we were looking to stay within. Sean’s co-worker Chris kindly greeted us at the door and even though we told him we were here to look and not buy, he treated us as if we were about to buy the whole lot. He was never pushy and took the time and patience to show us a plethora of cars. We finally found a 2012 Nissan Versa that my wife loved and the fuel economy was great. They were able to put us in the car that day with a low interest payment that we could afford, even with our strained finances. Sean Cummings helped oversee the whole process and made sure our experience there was quick and enjoyable. When we were done filling out all the paperwork, the car was pulled around front for us, fully detailed, and ready to go. More

Sean Cummings is an excellent Sales Consultant. My husband and I went in knowing exactly what cars we wanted to look at and in very little time we were approved and signing papers for the exact car we husband and I went in knowing exactly what cars we wanted to look at and in very little time we were approved and signing papers for the exact car we wanted. Sean Cummings went out of his way to make sure we were treated with the utmost respect. He went above and beyond standards to make everything run very smoothly with our purchase. I couldn't have asked for a more professional person to work with than Sean Cummings. Thank you so much Sean for making our experience at Nissan of McKinney outstanding. More

I did not intend to replace my vehicle, but Sean showed me a car that caught my eye. I have only driven pearl/white cars for thirty years, so Sean and Mack ordered me one with all of the nice features I wa me a car that caught my eye. I have only driven pearl/white cars for thirty years, so Sean and Mack ordered me one with all of the nice features I wanted. Even after the sale they have been very helpful each time I call or visit. More

I was very happy with Steve Fielder's customer service and we came back to the dealership to purchase the vehicle because of Steve's patience, had it not been for the price negotiating with Ron, we would and we came back to the dealership to purchase the vehicle because of Steve's patience, had it not been for the price negotiating with Ron, we would have walked away with our new Altima. Thank you for your time and being such a nice person. We will definitely remember our experience and you definitely left a good impression on us! More

I wanted to take a moment to say that today we purchased a new car and the sales team that worked with us was the most professional I ever had the pleasure of working with. I have bought many a new car and a new car and the sales team that worked with us was the most professional I ever had the pleasure of working with. I have bought many a new car and every time I did I always wondered if I made the right decision. Today I did make the right decision with the help of a great sales team. I started looking for used cars for my wife and after finding one we started to make the deal but a few things came up and I was almost out the door with nothing when they got together and found me a different alternative. Instead of getting a used car they worked the magic and I was able to purchase a brand new Sentry for my wife. The whole team was so professional and courteous to us and was the first time that I had a car salesman listen to my needs and not try to push me into making a decision I did not want to make. I will return here for my next car and would be glad to tell anyone looking for a new or used car to shop here first. Paul Domengeaux More

The original sales person was nice. Her boss and I've forgotten his name because he was very rude. We had a trade in that was worth less than I asked for and his first words to me were "how do you owe s forgotten his name because he was very rude. We had a trade in that was worth less than I asked for and his first words to me were "how do you owe so much for this car?". Then he proceeded to tell me how our tradeins were not worth much and that they were not in good condition even though he hadn't seen them. I should have known as a customer stormed out of there while I was sitting there. More

This was my first purchase from a dealership. Being apprehensive about purchasing a new car as it was, the salesman was friendly, and the process was relatively painless (other than being vigourously h apprehensive about purchasing a new car as it was, the salesman was friendly, and the process was relatively painless (other than being vigourously haggled in the finance office about add ons and warranty extensions etc.). Almost a month later, my new car purchase turned out to be a living nightmare for me. The day I purchased it, they basically did ANYTHING to get me to sign the dotted line and drive away with a new car. They were friendly and assistive, though I unknowingly drove home without financing like I thought I had. They sent me on my way, and I took my new car for a 1,200 mile road trip to visit my family. Almost 3 weeks after having the car, the finance manager called me while on vacation to let me know I either needed to find a co-signer or bring the car back. Needless to say this was extremely upsetting and stressful. In the end, luckily I found a co-signer and was able to keep the car and even get a lower interest rate, but it amazes me that they told me "congratulations" on my new car purchase, when they hadn't even gotten a loan approval for me. Their demeanor was of course that they were doing everything they can and blah blah blah, when it was in reality ALL their mistake. If I'd have known I couldn't get a loan on my own I wouldn't have done it! They were unprofessional and extremely difficult to contact. Every time I called for the finance manager he was "with a client", and would not return my phone calls in a timely manner. I am still expecting to hear more awful news any day!! I will probably never buy another new car, especially from this dealership. More

My husband and I had a horrible experience at this dealership. We urge you to do your research before contemplating purchasing a car from this dealership. They were very unprofessional and did not wan dealership. We urge you to do your research before contemplating purchasing a car from this dealership. They were very unprofessional and did not want to work with us after we were promised that some things would be fixed on the car. The owner, Chris Godwin, which later we found out is a co-owner, was very arrogant and cocky about helping us get another car or straighten out the lies that we had been told. The car we purchased was a "lemon" in which the salesman said it was certified and it was like pulling teeth to get any help with the car. I beg you to look at other reviews about this car dealership before committing to doing business with them. PLEASE DO NOT BUY A VEHICLE FROM THIS HORRIBLE DEALERSHIP! More

I wanted to take this moment to rate Nissan of McKinney Service Department as 150% A++++! PJ, Mike, Brad and everyone I deal with bend over backwards to do what can be done to not only keep my business, bu Service Department as 150% A++++! PJ, Mike, Brad and everyone I deal with bend over backwards to do what can be done to not only keep my business, but they give reason to trust them, they do all they can to make things cost effective and reason I can rely on them. THANK YOU PJ for how you manage your service department and run the department as a whole. Makses someone like me feel good that I can trust anyone I come in contact with in the Service Department. More

I live in Houston Tx. I found a really nice looking preowned Camry on Autotrader for 12.5 k. When I called to ask about it, Jay the internet sales manager told me the car was listed wrong; and that it preowned Camry on Autotrader for 12.5 k. When I called to ask about it, Jay the internet sales manager told me the car was listed wrong; and that it was really 13.5k, as listed on their web site. I checked the web site and it did say 13.5 also "Call for best internet price " and listed financing price options as well. They ran my credit score, over "800" and told me I could have this car for 12.5 only if I purchased the next day. I never could get anyone to commit to finance charges and that is a red flag. I drove to McKinney arrived at 1:15pm. Around 2:00 I test drove the Camry, thought I heard something but dismissed it to rode noise. I was introduced to finance around 2:45. It took at least 30 minutes before I was told the apr would be 8.99. I was being pressured to sign up for an extended warranty and tire and wheel warranty even though I said repeatedly that I wasn't interested. Only after insisting on no more pressure and threatening to leave was I give a better apr rate of 5.5% . Good enough. Papers signed I start driving the car off and noticed noise coming from the steering wheel. After the mechanic checked it out I was told some steering liinkage would have to be replaced. the car should have been checked and problems spotted and repaired before it was put up for sale. Very unprofessional. Dissappointing experience. More