Nissan of McKinney

I took my new titan with only 4000 miles in because the passenger side floor is soaking wet all the time(under the mat) they said it was the a/c condensation hose. I left my truck and they called me latter passenger side floor is soaking wet all the time(under the mat) they said it was the a/c condensation hose. I left my truck and they called me latter that day and said it was fixed, that was on monday, tuesday I called back it was soaking wet again, the service rep said maybe it was'nt dry when they fixed it because the service dept does'nt have a large enough dry vac to dry it, they put the mat back over the wet carpet? he said I should dry the carpet myself and check in a few days, so I did and guess what today is thursday and it's still soaking wet and smells bad. I have called and left them a message I guess they leave at 5 pm, we'll se what they say on friday. More

John1 I to went thru what you did when I called the dealership they told me to call the finance company to find out why I did'nt receive my payment statement they said they had no idea who I was becaus dealership they told me to call the finance company to find out why I did'nt receive my payment statement they said they had no idea who I was because the dealership had'nt sent them any paper work, after about a week I receive a late notice in the mail for my first payment. The sales guy told me when I was looking at buying a truck that they were the #1 dealership, I think he's a xxxx liar More

They are the worst to deal with. We had already done our homework and knew the dealer cost of the 2008 Z. We told them what we would like to pay and they had us there for 2 hours!! Each time they would co homework and knew the dealer cost of the 2008 Z. We told them what we would like to pay and they had us there for 2 hours!! Each time they would come back with "just" the right deal. It was a waste of time. They are rude and dishonest. Yes, they are friendly, but only because they want to sell you a car. People are not stupid....they know what they can afford. These ppl cheat innocent buyers. BEWARE!! More

Bad experience,Beware! Sales guy nice kid,his manager"Tari" shady,he kept changing numbers.My husband talked to him before we visited and he gave us a price that we could agree to,apparently just manager"Tari" shady,he kept changing numbers.My husband talked to him before we visited and he gave us a price that we could agree to,apparently just to get us to come in.That changed,Second he would not honor the price on the car. He said it should have been changed and was no longer that price,but all the model's of that car were priced wrong according to him,but they just haven't changed them yet. It was a 4th of July sale and we were there on 10th of July. They had 6 whole day's,but kept misleading prices on the cars. Also not professional they don't seem to listen very well,they continued to ask the same questions over and over again,and we got no where,just not organized or prepared and seem to not be very honest. My husband talked to Chris,a manager he said he would see what he could do,about the price issue,and he never called back,and was never available when we tried to call him. More

I had nothing but a positive experience with this dealership. From the sales staff all the way through the sales process. I got a great vehicle at a reasonable price and there was no B.S. involved dealership. From the sales staff all the way through the sales process. I got a great vehicle at a reasonable price and there was no B.S. involved. It took a little time once I had the vehicle picked out but they went out of their way to make sure I was comfortable and taken care of. Once the sale was done they welcomed me to the family and made me feel like family and confident that I had made the correct decision by picking them as a dealer. More

The pushy little guy, Marcus, pressure sold me into a car that was marked way over market value (im talking about $4000 over fair market value). When we went back, he stuck his freaking feet up on the desk a that was marked way over market value (im talking about $4000 over fair market value). When we went back, he stuck his freaking feet up on the desk and was rude as xxxx. The post-sale experience was the only thing worse than the sale itself. It has been my experience that Nissan dealers are the worst at the pressure sale, as they are all extremely pushy. It is almost as if you are on the edge of your seat the whole time, and they will not accept no for an answer. make sure what you are told verbally is on paper, because if it isnt, the same thing that happened to me will happen to you. CAVEAT EMPTOR, BUYER BEWARE!! More

This dealer only cares about making the sale and moving on to the next customer. I have a 2005 Nissan Frontier with melting headlights that they wont repalce. Both the GM and the service director say its on to the next customer. I have a 2005 Nissan Frontier with melting headlights that they wont repalce. Both the GM and the service director say its not a factory defect and just normal wear and tear. Dont buy from Nissan of McKinney. Dont buy Nissan. More

STAY AWAY from this dealership! I took my car to get my driver's window fixed and my steering fluid pressure hose replaced. After running a diagnostic the service rep calls me back and "suggested" that in driver's window fixed and my steering fluid pressure hose replaced. After running a diagnostic the service rep calls me back and "suggested" that in additional to the window regulator I needed to replace the electric motor too. He said it was running "slow" which is totally bogus. And also in addition to the steering fluid press. hose he "suggested" that I replace the steering fluid pump (bogus). Finally I convinced him to replace only the regulator after some haggling. The price tag was staggering, I had to fax to him an identical repair invoice from another NISSAN dealership that was much lower to force him to match it. At the end when I looked at the invoice, they slipped in a totally bogus fee of $24.00 that he described to me as being an EPA fee. After I complained to the service manager, he promsed me to refund that fee. Well it's been 3 weeks and not a word from him. I left him a message but he would not return my call. In summary if you have part A in your car that needs to be replaced, you can bet that they will "recommend" part B be replaced as well. I love Nissan cars. I think they're great and it is a shame that this dealership is giving it a bad name! More

I purchased a car at McKinney and financed it through them. I never received information for making payments after 2 months of ownership. I called the faiance manager and left numerous messages and never them. I never received information for making payments after 2 months of ownership. I called the faiance manager and left numerous messages and never got a call back. I left email messages and never got a call back except one asking to sell me a car. That is after an email explanation of my problem. This is the most incompetent dealership I have ever dealt with. Most of the times I've called no one even picked ip the telephone More

They are very unprofessional. They lie to their customers. They would go to any level to sell the car that they need to get rid of and not the one that the customer wants. They lied to me and made customers. They would go to any level to sell the car that they need to get rid of and not the one that the customer wants. They lied to me and made me drive 40 miles to get to their dealership and then they finally did not have the car. More