Nissan of Midland

We originally were planning to buy a Honda product (CRV) but after driving both there was no comparison comfort wise w/ the Murano. I was upset w/ how long the entire process took (5 hours) and I feel the d but after driving both there was no comparison comfort wise w/ the Murano. I was upset w/ how long the entire process took (5 hours) and I feel the dealership did not include something we had talked about early on. We had asked about a security covering in the trunk but we got away w/out receiving it and when asked about the next day we were told we would have to pay $250.00 for it. More

Nissan of Midland was exceptional to work with. I would recommend the sales staff to any of my family and friends will full confidence that they would be treated with the same respect that I was during the recommend the sales staff to any of my family and friends will full confidence that they would be treated with the same respect that I was during the purchase of my new vehicle. The process was smooth and stress free. I love my new car and look forward to doing business with this dealership again for any automotive purchases that we are looking into. More

I found a vehicle at another dealership that I was interested in. Unfortunately for them, their location is in a 'questionable' area of town. The lot was locked up at night to which I couldn't look at interested in. Unfortunately for them, their location is in a 'questionable' area of town. The lot was locked up at night to which I couldn't look at the vehicle on my own accord. When I went to Nissan of Midland, the lot was very well lit and I found the truck I wanted. When I returned the next day, Mindy greeted my wife and I as if we were good friends. Mindy was very knowledgeable of the product lines for the dealership and was very helpful in the negotiations. Nissan of Midland is very lucky to have intelligent sales staff such as Mindy Robertson! I have dealt with other dealerships in the Permian basin that I do NOT recommend to people...Nissan of Midland is NOT one of them! Thank you, and I look forward to my next purchase from them. More

Being new in Midland (and US), we were looking for some supportive advise on how to purchase the vehicle of our choice. Frankie was patient and spent all the necessary time to show us vehicles, let us test supportive advise on how to purchase the vehicle of our choice. Frankie was patient and spent all the necessary time to show us vehicles, let us test drive them more than once, and answer all the questions we had. Additionally, he was honest in telling us when he did not know the answer to certain questions, and then got the answer for us from the relevant person in his dealership. In the end, we have purchase one pre-owned vehicle at the dealership, and will gladly return for more. More

Frankie was a great sales person, he got me the car I wanted before my lunch break and had everything ready so I could get back to work on time. I found the car online and he went to go pick it up at ano wanted before my lunch break and had everything ready so I could get back to work on time. I found the car online and he went to go pick it up at another dealership/auction and this happenened in the A.M. by 5:30 that same day I bought the car! It was all so fast and I was able to take the car home that same day! It was awesome!!Frankie was a great sales person and the other person which was the finance her name is Elizabeth Montoya explained everyhting very clearly and had the paper work ready to sign by the the time I got there! She was great too!! Nissan has good employees and I will recommend Nissan to friends and relatives, great customer service!!!!! This is why i gave all 5's on the rating. More

Frankie was very willing to show us all the different options available on your lot and even look at other dealerships to find the perfect car. He was friendly and easy to work with, and we were very hap options available on your lot and even look at other dealerships to find the perfect car. He was friendly and easy to work with, and we were very happy with the end product. More

Service representive was very friendly and worked well with us. The process was fast and easy. I got the exact car I was wanting shipped to the dealership faster than expected. with us. The process was fast and easy. I got the exact car I was wanting shipped to the dealership faster than expected. More

The only dislike I had was when the person in charged of financing was trying to get me to pay more than I wanted to pay. Fred Watson was very patient and supportive of my decision, he was not pushy and he financing was trying to get me to pay more than I wanted to pay. Fred Watson was very patient and supportive of my decision, he was not pushy and he listened to what I had to say and what I wanted More

I would like to take this opportunity to let you know I would like to take this opportunity to let you know that Doug Seabrook is a wonderful asset to Nissan Midland. He was extremely friendly and k I would like to take this opportunity to let you know that Doug Seabrook is a wonderful asset to Nissan Midland. He was extremely friendly and knowledgeable about the cars we looked at. He was so good to keep in touch, but patient with us also. We purchased a used car and for the most part was happy with the trade. Liz Montoya, in the finance office was also very helpful and nice. The one thing that disappointed me was no one from the sales management team came to introduce themself or congratulate us on the purchase. That was very odd, as we shop Midland because of the friendly people. On several occasions they had opportunities to introduce themselves, but didn't even acknowledge us. I hope other people feel more welcome. Had it not been for Doug and his great personality, I'm pretty sure we would have taken our business elsewhere. Thanks, Cindy Bradley More

Mr. Hernandez was wonderful. I really felt like he was working to get us the very best deal that he could. I would definatly recommend him! working to get us the very best deal that he could. I would definatly recommend him! More