Nissan of Mission Hills

I had a very frustrating experience with Nissan of Mission Hills. I originally went there for a used Kia they had listed, but the sales team spent hours trying to convince me I wasn’t qualified for th Mission Hills. I originally went there for a used Kia they had listed, but the sales team spent hours trying to convince me I wasn’t qualified for that vehicle and repeatedly pushed me toward buying a Nissan instead. Eventually, they agreed to move forward with the Kia and told me that if I put down a certain deposit, my payments would be around $450/month. When I returned later that same day with the second part of the deposit to finalize everything and pick up the car, the monthly payment had suddenly increased by another $50. After already spending hours there and putting money down, I felt pressured into accepting terms that were different from what had been promised. The issues continued after I took the car home. The next day, I noticed the vehicle had no floor mats. When I contacted them, they tried to tell me not all cars come with floor mats, even though floor mats were specifically listed on the vehicle information sheet posted in the window. It then took them an entire week to “find” them, and when I finally picked them up, they were cheap generic mats instead of the original Kia mats. I also discovered that the heated seats do not work. I contacted the dealership to see if they would make it right, and they told me they would “see what they could do,” but they never followed up with me. Overall, the experience felt misleading and unprofessional from start to finish. I would strongly recommend carefully reviewing every detail and getting everything in writing before doing business here. More

Nissan of Mission Hills, brindan excelente servicio. Me siento muy bien atendida cuando llevo mi carro ahí, todos son muy buenos realmente los recomiendo Me siento muy bien atendida cuando llevo mi carro ahí, todos son muy buenos realmente los recomiendo More

Buen servicio y customer service y recomendable por todos los asociados les recomiendo a todas las personas a seguirlos los asociados les recomiendo a todas las personas a seguirlos More

I recommend Nissan Mission Hills. There personnel is awesome and very attentive. They are always willing to assist! There personnel is awesome and very attentive. They are always willing to assist! More

Thank you guys for all your help. Fantastic and great customer service. My oil change was done quickly and well done Fantastic and great customer service. My oil change was done quickly and well done More

Friendly people. Yajaira and Chris was very helpful i am happy with them. I recommend them Yajaira and Chris was very helpful i am happy with them. I recommend them More

Thank you so much. You y Guys are fantastic you always help ne wuth a great prices and you are very friendly. I love your custumer Service You y Guys are fantastic you always help ne wuth a great prices and you are very friendly. I love your custumer Service More

Excelente servicio son muy amables y dan buenos oración. Los recomiendo! Siempre vengo a este lugar Los recomiendo! Siempre vengo a este lugar More

Kevin fue muy amable recomiendo este lugar dan buen trato y buenos precios gracias por su servicio y buenos precios gracias por su servicio More

Ellos fueron muy amables y siempre me dan muy buen servicio. Cuando vengan pregunten por Julter el da buenos precios servicio. Cuando vengan pregunten por Julter el da buenos precios More