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Nissan of North Olmsted

North Olmsted, OH

Overview
Reviews
4.7
1,305 Reviews
Call Dealership (440) 734-6900
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28500 Lorain Rd

North Olmsted, OH

44070

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Showing 1,305 reviews

May 18, 2026

Everyone from service to sales is very helpful. I appreciate everyone’s patience with me and their willingness to help. More

by Moose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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May 09, 2026

Outstanding service from Danny Miller. Glad we got him and will only work with him in the future. He is the 5 star champion!!!! This guy bleeds customer care!! Will definitely recommend h More

by Goldpassport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny miller, Gino Chuppa
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May 12, 2026 -

Nissan of North Olmsted responded

We are happy that Danny took such great care of you. Danny and the dealership both appreciate the recommendation and the awesome review. Thank you for you business.

May 09, 2026

We only go to Nissan of North Olmstead for new cars because The Deals Are Soo Good! More

by altimadadcar19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
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May 12, 2026 -

Nissan of North Olmsted responded

Are you kiddin' me!!! Great review. Thank you for your business. We appreciate the review.

April 22, 2026

I was very pleased with the attention given to the provision of service and the quality of care received. More

by gmassetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rowen
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Apr 24, 2026 -

Nissan of North Olmsted responded

We are happy that you had a great experience at Nissan of North Olmsted. We appreciate your business. Thank you fir the 5 star review.

April 18, 2026

Not happy that my Rogue had a recall, but happy with the handling of it. Also glad the dealer was able to update my software so hopefully my GPS doesn’t go out of service anymore. More

by dpeterlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Samenuk
Report | Print
Apr 24, 2026 -

Nissan of North Olmsted responded

Glad we could help with your software update. Thank you for your business and we appreciate the feedback.

April 13, 2026

Efficient on time service. Glad we brought it back to you for service. A satisfied customer. More

by K 8auer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Samenuk, Kelly Ulery
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Apr 24, 2026 -

Nissan of North Olmsted responded

Thank you for your business and we are happy that you are a satisfied customer. We appreciate the review.

April 11, 2026

Todd Griggs is excellent! He treats my wife and I like we are family. We will always lease from him! More

by atvjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Griggs
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Apr 13, 2026 -

Nissan of North Olmsted responded

Todd appreciates the shout out and kind words. We appreciate your business. Enjoy your new Nissan.

April 08, 2026

Had a set appointment for recall. 1 hour job took 3 hours. Got put behind walk ins. What’s the point of making an appointment. More

by Boltmakerbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Becker
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Apr 13, 2026 -

Nissan of North Olmsted responded

We apologize that your visit took longer than expected. We will do our best to earn that 5th star on your next visit. Thank you for your business and thanks for the feedback.

April 05, 2026

Terrible service all around. Horrible customer service I will not be back to the North Olmstead location for servicing my vehicle More

by angelesponda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Apr 06, 2026 -

Nissan of North Olmsted responded

Thanks for the feedback. We tried to call you to discuss your experience and you hung up on us. We did a recall on your Rogue and provided a loaner vehicle. Not sure how that was a horrible experience other than you refused to return our loaner in a timely fashion, keeping it until late into the next day even though your vehicle was down in an hour. Our loaner cars are provided as a courtesy and are needed to assist as many customers as possible. If you have additional questions or concerns please call our Service Manager at your earliest convenience.

Apr 06, 2026 -

angelesponda responded

Thank you for proving my point! Your response clearly identifies the issues with customer service at your location. Instead of taking accountability, you accuse your customer of "refusing to return the loaner" - at no moment did this happen. I expect no further communication from your location moving forward.

March 17, 2026

Brought car in on 2/28. Needed new engine and parts , covered by warranty. Still waiting on car, was told it be ready by now. Planned trip to take girlfriends’s ashes home, More

by Jcarmon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brooke
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Mar 17, 2026 -

Nissan of North Olmsted responded

As you already know we are currently waiting for parts that are backordered through Nissan. It is out of our control and will be happy to finish your vehicle when the part becomes available. It is our goal to finish service work on vehicles in the most efficient timeframe possible. We have already apologized for inconvenience but unfortunately your frustration does not involve the dealer in any way. We will contact your when the part becomes available.

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