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Nissan of North Olmsted

North Olmsted, OH

4.9
1,247 Reviews

28500 Lorain Rd

North Olmsted, OH

44070

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Showing 1,247 reviews

May 01, 2025

When traveling from Corpus Christi, TX to Rocky River, Ohio my cruise control failed. I contacted Danny at Nissan of North Olmsted and got an immediate appointment to diagnose the problem. They were able More

by WT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Miller
May 02, 2025 -

Nissan of North Olmsted responded

We are happy the cruise didn t ruin your trip. Thank you for your business and glad we could get you back on the road in a timely fashion.

April 30, 2025

Good service but if you want to pay using a credit card they charge you 3%. More

by No
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dan
May 02, 2025 -

Nissan of North Olmsted responded

Thank you for the feedback and glad we could provide good service for you. You can conveniently pay with debit, check or cash without a fee. Hopefully we can earn those 2 extra stars next time. Thanks again.

April 28, 2025

Always good but getting exceptionally good. I trust what they say and do when I bring my car in. More

by Maryanne Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thurstone
Apr 28, 2025 -

Nissan of North Olmsted responded

We are happy your had an exceptional experience with our service department at Nissan of North Olmsted. We appreciate your business and loyalty Maryanne.

April 27, 2025

Have been going here for 12 years - service is excellent and very nice people working there More

by Oconn377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. and front desk employees and the cashier
Apr 28, 2025 -

Nissan of North Olmsted responded

We appreciate the excellent review and your business. Thank you so much for your loyalty over the past 12 years.

April 27, 2025

Got me vehicle in quickly and addressed the Transmission issue within 2 days of having the vehicle towed there. Will definitely use again. Tom was great to work with. More

by Brandon C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 28, 2025 -

Nissan of North Olmsted responded

Thank you for choosing Nissan of North Olmsted to help with your transmission issues. We are happy that we could resolve your issue in a timely fashion. We appreciate your business and the review Brandon.

April 16, 2025

Have always had a good experience with dealing north Olmsted Nissan very professional group would highly recommend More

by Jerry labanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Ulery
Apr 17, 2025 -

Nissan of North Olmsted responded

Thank you so much for the recommendation Jerry. We appreciate your business and loyalty.

April 11, 2025

I was able to schedule the appointment that worked with my schedule. Tom, the Service Advisor was very friendly & explained everything well so I knew exactly what the problem was & how they were going to f More

by scondle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 12, 2025 -

Nissan of North Olmsted responded

Thank you for the feedback and the kind words. We appreciate your business.

April 10, 2025

I like the place and service. There just seemed to be some confusion that day and there were some misunderstandings. A human day with bad weather influence. Also saw a sign th More

by hemandhaw
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 11, 2025 -

Nissan of North Olmsted responded

Thank you for the feedback. We apologize that your experience was not an excellent one. We hope your next visit is better. We appreciate your business.

April 07, 2025

Staff was quick, efficient, and gave a clear explanation/diagnosis of my car. Excellent job. More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Ulery
Apr 07, 2025 -

Nissan of North Olmsted responded

Thank you for your business Holly. We are glad we could deliver a quick and efficient experience during your visit to Nissan of North Olmsted. We appreciate the review and thanks for using our service department.

April 07, 2025

It was an absolute pleasure to do business at Nissan of North Olmsted. Outstanding in all aspects. Will be recommending Nissan of North Olmsted to everyone I know. Thanks again for a great experience. More

by jrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DiChiro-Service Manager
Apr 07, 2025 -

Nissan of North Olmsted responded

We appreciate the outstanding review and are happy you had a great experience. Thank you for your business.

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