Nissan of North Olmsted

It was very satisfying Steve, my sales rep was very helpful and went out of his way to let me see my various options. He explained all the new features thoroughly. Steve, my sales rep was very helpful and went out of his way to let me see my various options. He explained all the new features thoroughly. More

Todd Griggs was exceptional! He is excellent! i was very impressed with how he interacted with me and the care to my needs he displayed. He is a good man. He is excellent! i was very impressed with how he interacted with me and the care to my needs he displayed. He is a good man. More

Great Todd was best sales person that I have had in over 30 years. Very genuine and attentive. Deal was great. Overall top notch experience. Made the whol Todd was best sales person that I have had in over 30 years. Very genuine and attentive. Deal was great. Overall top notch experience. Made the whole experience pleasant More

Great!! Gino was very knowledgeable & helpful. His knowledge of the products and financing were perfect. He listened to what we were looking for and our situa Gino was very knowledgeable & helpful. His knowledge of the products and financing were perfect. He listened to what we were looking for and our situation and made it happen! Would buy from him again & suggest him & nissannif North Olmsted to others. More

Positive from when I walked in the door It helped that I came to the dealership prepared (loan preapproval, online research which helped me determine exactly which car I was interested in), It helped that I came to the dealership prepared (loan preapproval, online research which helped me determine exactly which car I was interested in), and it was just a matter of taking a test drive, getting a few questions answered, and doing some paperwork. My salesperson Mike was very friendly and helpful, as was Kelly in Finance. Overall, my car-buying experience was positive and painless. More

Great buying experience Love my truck! Easy buying experience along with the finance side. Very knowledgeable about the truck and all the little bells and whistles. Couldn Love my truck! Easy buying experience along with the finance side. Very knowledgeable about the truck and all the little bells and whistles. Couldn't be easier! More

Service Department Review Service Department is excellent - all front desk employees. They are the reason I would consider buying another car from your dealership. If not f Service Department is excellent - all front desk employees. They are the reason I would consider buying another car from your dealership. If not for them, I would probably go elsewhere. More

A Fantastic Car Buying Experience I test drove the nissan sentra 2017 and fell in love with it! Stephen was excellent and very knowledgeable! Go check it out for yourself! I test drove the nissan sentra 2017 and fell in love with it! Stephen was excellent and very knowledgeable! Go check it out for yourself! More

Total Disappointment My fiance and myself had been working with Dawn Mcdermott - who seemed nice and friendly at the beginning. Obviously she was just doing what she thoug My fiance and myself had been working with Dawn Mcdermott - who seemed nice and friendly at the beginning. Obviously she was just doing what she thought she needed to do in order to make a deal. She said the deal was $320 OTD AND got my card number for a deposit. It wasn't until AFTER everything was said and done and my current NMAC lease is due in under a week, that she tells me that my payment is now magically $28 more than what she originally promised (each month), which is over $1000. Now, if she would have (from the very beginning) said she couldn't quote me (for whatever reason...their games?) taxes, that would have been fine, because we would have all been on the same page. That's not what she did though. She got my address "for tax purposes" and then continued to quote me without taxes? That doesn't even make sense. Especially since we had been talking "OTD" the entire time. No need to switch things up at the very end...after an agreement had been made, congratulations had been said, a credit application had been taken AND a deposit was given, just because you know someone isn't going to have a car and is in a tight spot. I'm a very nice person - I don't believe in leaving bad reviews, but maybe that's because I've lucked out until now and have always worked with honest people up until Donna and Nisan of North Olmsted. Don't even attempt to buy cars there. My fiance's family leases through them (although they will not anymore) so I thought it would be an easy transaction. I guess I was wrong and my excitement for a new car got in my way. Just remember that people aren't as honest as you think. They just want your money at Nissan of North Olmsted. I'm very disappointed :( More