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Nissan of North Olmsted

North Olmsted, OH

4.9
1,247 Reviews

28500 Lorain Rd

North Olmsted, OH

44070

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Showing 1,247 reviews

March 31, 2025

Went to appointment for oil change, recommended services, came back for appointment to have work done because of 10% return offer. I made the appointment online with notes for the work to be completed with More

by jblank23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Team
Mar 31, 2025 -

Nissan of North Olmsted responded

Thank you for the feedback. We apologize for the miscommunication. Please contact our service manager Mike DiChiro at your earliest convenience to discuss your experience. We would contact you but unfortunately your name is not on the review. Thanks again.

March 29, 2025

WE have been coming to Nissan of North Homestead for over 10 years and have had excellent service in all areas from everyone we have delt with! This visit was for service and everyone and everything done was More

by jamrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarod Miller
Mar 31, 2025 -

Nissan of North Olmsted responded

Wow 10 years, we appreciate your business. Thank you for your loyalty in all areas of our business and we are happy that we can continue great service for you always.

March 27, 2025

They were Rude & ripped me off of new tires that were not even a year old. More

by Poorservice
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Mar 27, 2025 -

Nissan of North Olmsted responded

We appreciate the feedback. Customer refused past tire rotations which affected the overall tire wear and warranty. Due to lack of proper maintenance the warranty company had no obligation to stand by their tire warranty. After a discussion with our service manager, the tire manufacturer and the dealership paid 65% of the overall cost of their new tires for a valued customer. We worked with the warranty company to minimize the customer's out of pocket expense as best we could and accomplished the best possible outcome for the customer.

March 26, 2025

Nissan of North Olmsted always has quick, efficient, friendly service that can be counted on. More

by maryjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stein
Mar 27, 2025 -

Nissan of North Olmsted responded

We are happy your experience at Nissan of North Olmsted was quick, efficient and friendly. We appreciate your business and thank you for the review MaryJo.

March 26, 2025

Justin Lanham has always been pleasant and very helpful. Appreciate his customer service and helpful input. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Latham
Mar 27, 2025 -

Nissan of North Olmsted responded

Justin appreciates your kind words and thanks you for your business. Thank you for the review Lori.

March 23, 2025

Always professional, excellent, friendly service. Justin L. takes the time to explain my car issues and how to resolve them,- very courteous and knowledgeable. I also feel that this dealership auto s More

by Millie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin L from Service
Mar 24, 2025 -

Nissan of North Olmsted responded

Thank you for kind words about Justin. We appreciate your business and thanks for the 5 star review.

March 13, 2025

Nissan of North Olmsted delivers on their promises. The service on my truck, for warranty work, was completed beyond my expectations. I always bring my truck here, passing at least two other Nissan de More

by garry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Mar 13, 2025 -

Nissan of North Olmsted responded

Garry, We are happy that we could exceed your expectations. Thank you for the kind words. We appreciate your business and loyalty.

March 13, 2025

Always receive great service at your dealership. Top notch service once again. Will recommend to others More

by kaldrich86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Miller
Mar 14, 2025 -

Nissan of North Olmsted responded

Thank you so much for the recommendation and the awesome feedback. We appreciate your business and thanks for servicing your Nissan at Nissan of North Olmsted.

March 13, 2025

The service department was very efficient. The work was done in a timely manner. The service department employees were very helpful and friendly. More

by bigaljude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 14, 2025 -

Nissan of North Olmsted responded

Timely, Efficient, Helpful and Friendly is our goal and we are happy we could achieve those goals during your visit. Thank you for your business and we appreciate the review.

March 09, 2025

This dealership is one of the greatest. From the sales department to service department. They are true professionals all the way. I look forward to buying all my future cars from them. More

by Caf2k2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Turoczi, Justin Sandahl
Mar 10, 2025 -

Nissan of North Olmsted responded

Thank you so much for the kind words and your loyalty. We look forward to helping you with your Nissan Sales and Service needs as best we can. We appreciate your business and look forward to helping you again soon.