Nissan of North Olmsted

This may not have been the fastest service I've had due to some staffing issues, but the service was great. Nice group of people doing the best they can in these times to some staffing issues, but the service was great. Nice group of people doing the best they can in these times More

Friendly staff. I was a walk-in for oil change. My husband followed me so I wouldn’t have to stay and wait. My car was done in about 1.5 hours, there was no need for him to pick me up. Thank you:) husband followed me so I wouldn’t have to stay and wait. My car was done in about 1.5 hours, there was no need for him to pick me up. Thank you:) More

Always friendly and welcoming! Keep me apprised of time frame for work to be completed. Excellent work and excellent customer service! Great job as always frame for work to be completed. Excellent work and excellent customer service! Great job as always More

Friendly staff, everyone was knowledgeable and helpful, was able to explain work and answer my questions, do not like to be forced to write a 25 word story was able to explain work and answer my questions, do not like to be forced to write a 25 word story More

Ben the salesman was great. Thoroughly went over the features on my 2021 Rouge and made sure my questions were answered. Service department was very friendly as was the parts department when I went thro features on my 2021 Rouge and made sure my questions were answered. Service department was very friendly as was the parts department when I went through and met them. Overall, best car buying experience I've had!! Thank you very much! More

The customer service was excellent from choosing the right vehicle to driving off the lot in my new car! Super impressed. I would refer business to Nissan of North Olmsted. right vehicle to driving off the lot in my new car! Super impressed. I would refer business to Nissan of North Olmsted. More

The employees are really friendly. My car was going to be longer then an hour I was offered a rental. I highly recommend North Olmsted Nissan. longer then an hour I was offered a rental. I highly recommend North Olmsted Nissan. More

I always feel like a queen when visiting Nissan of North Olmsted. On Monday I took my son to lease a car (his first) through Brad. It was a terrific experience and I can't thank him enough for his kindne Olmsted. On Monday I took my son to lease a car (his first) through Brad. It was a terrific experience and I can't thank him enough for his kindness and professionalism. Yesterday, I visited again for an oil change on my 2017 Rogue and again, like always, Brooke and her crew made the task simple and enjoyable. I also stopped in to the Parts department to ask if I could buy a Nissan shirt and keychain for my son who is over the moon with the decision to go through Brad for a 2021 Sentra. The Part department came up with both of these items for him at no charge. In fact he is already proudly wearing his shirt today. Even when visiting the cashier office, Mary was delightful to work with. THANKS FOR A GREAT WEEK! More

Everyone at Big Nissan goes out of their way to interact and make customers feel welcome and special. Service is very quick and done right. and make customers feel welcome and special. Service is very quick and done right. More

Steve was an excellent salesperson. He paid attention to what I wanted and was able to obtain that vehicle. He was explained everything about the vehicle with clarity. what I wanted and was able to obtain that vehicle. He was explained everything about the vehicle with clarity. More