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Nissan of Old Saybrook

Old Saybrook, CT

4.6
118 Reviews
To help simplify the process, we accept payment with all different types of budgets and credit. Our finance department is top-of-the-line, and nobody leaves our office without anything less than a smile and an affordable monthly lease payment. Drivers can even click to explore our new Nissan inventory and used car inventory online and begin searching for your next vehicle from the comfort of your home.
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295 Middlesex Turnpike

Old Saybrook, CT

06475

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Showing 118 reviews

October 18, 2026

Overall it is a good dealership. Their sales people are friendly and respectful without being pushy. However I did not like that after the sale I had emailed and or called a couple o More

by WASJUSTIS24
Recommend Dealer
Yes
Employees Worked With
in sales, I worked with Jordan. in repairs, Moriah and Kevin.
October 14, 2026

Always professional! ! Honest and friendly. Not pushy I will be back over and over !! More

by SECH2O
Recommend Dealer
Yes
Oct 14, 2026 -

Nissan of Old Saybrook responded

Knowing that our honest, welcoming service on your Nissan Rogue met your expectations is rewarding. Your kind words mean a lot to our service department, and we look forward to welcoming you back.

October 13, 2026

Easy process and not pushy on the extra work or add one Work was completed promptly More

by kendraprice
Recommend Dealer
Yes
Employees Worked With
Mariah Pabon
Oct 13, 2026 -

Nissan of Old Saybrook responded

We’re glad your service visit for your Rogue felt straightforward and pressure-free. Hearing that the work was completed promptly means a lot to our service team.

October 10, 2026

courteous, work good as in prior experiences , however I think a scheduled visit for an oil and filter change only should not take an hour and fifteen minutes More

by GMCOH
Recommend Dealer
Yes
Oct 12, 2026 -

Nissan of Old Saybrook responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Old Saybrook.

October 09, 2026

Has recently changed ownership, jury is still out so far Not sure yet, everyone is new there More

by arnold.davis
Recommend Dealer
Yes
Oct 12, 2026 -

Nissan of Old Saybrook responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 09, 2026

My call to set up the service was extremely easy and fast. On the day of my appointment, I finished up things early and called to ask them if it was possible to take me early. They did take me early and More

by holly.mulvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Clement
Oct 09, 2026 -

Nissan of Old Saybrook responded

Our team is pleased we could accommodate your early drop-off and complete the service on your Nissan Sentra ahead of schedule. Your recognition of our team’s kindness and prompt service means a great deal to us.

October 09, 2026

My call to set up the service was extremely easy and fast. On the day of my appointment, I finished up things early and called to ask them if it was possible to take me early. They did take me early and More

by holly.mulvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Clement
Oct 09, 2026 -

Nissan of Old Saybrook responded

Our service department is pleased we could accommodate your early arrival and have your Nissan Sentra ready ahead of schedule. Knowing your feedback about our team’s consistent kindness, courtesy, and efficiency since your first lease means a great deal to us.

October 04, 2026

Aden was very pleasant, no pressure in regards to purchasing a car. I will definitely be getting back to him in a few weeks, great guy !! More

by Sanddollarsue
Recommend Dealer
Yes
Employees Worked With
Aden he was great look forward to meeting with him soon, very pleasant Guy
Oct 04, 2026 -

Nissan of Old Saybrook responded

Knowing that the service process for your Nissan Rogue Sport felt relaxed and pressure-free is rewarding. Your kind words and five-star rating mean a lot to our service department.

October 01, 2026

Fast and excellent service as always when I bring my car to be serviced I have a peace of mind that my car is in a good shape after being serviced! More

by lubicaweiss
Recommend Dealer
Yes
Employees Worked With
Today I believe I worked with John
Oct 01, 2026 -

Nissan of Old Saybrook responded

We’re glad the service on your Nissan Versa feels quick and reliable every time you visit. Hearing that you have peace of mind knowing your Versa is in top condition means a lot to our service department.

October 01, 2026

Horrible customer service, horrible communication, never answer their phones, and will recommend to NO ONE! Very horrible experience. Go in for an oil change, they crack something, and keep your car for 3 d More

by Pjsmith38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob
Oct 04, 2026 -

Nissan of Old Saybrook responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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