Nissan of Old Saybrook

My 2024 Pathfinder was in for regular maintenance service at 25,000 miles. Rear brakes or needed, and that was performed well. I was also advised that the tires needed replacement. While I was very disappoin at 25,000 miles. Rear brakes or needed, and that was performed well. I was also advised that the tires needed replacement. While I was very disappointed that the stock tires on my vehicle purchase new in 2024 only lasted 25,000 miles. Mariah gave me a fair price for new tires as she had to order them. She gave us a loaner vehicle, which was very helpful so I was very pleased with the dealership, but disappointed that Nissan is putting poor quality tires on new vehicles More

I went for an oil change and tire rotation. Upon leaving the center, my tire indicator light came on. I turned the car around, brought it back. It took an hour and a half for them to figure out Upon leaving the center, my tire indicator light came on. I turned the car around, brought it back. It took an hour and a half for them to figure out how to turn off the tire light. My car was a Nissan. They should never happen at a Nissan dealership. I spent 2 1/2 hours in the service center for an oil change tire rotation. More

Upset that all previous employees are gone since name change. Tried to speak w mechanic about vehicle safety, he rudely answered then continued looking at his phone change. Tried to speak w mechanic about vehicle safety, he rudely answered then continued looking at his phone More

It was truly a great experience. Polite, knowledgeable, friendly, detailed and great communication I will not hesitate to do business there again Polite, knowledgeable, friendly, detailed and great communication I will not hesitate to do business there again More

I brought a car in for regular service and for muffler noise. He communicated with me, called me when the part arrived early and got the job finished on Saturday morning. Great communication and great rep noise. He communicated with me, called me when the part arrived early and got the job finished on Saturday morning. Great communication and great repair job. More

Excellent service, cannot say enough good things. Harte Infiniti told me I needed a new hybrid clutch and transmission, quoted over $20K in repairs. I’m glad I got a second opinion because Old Saybro Harte Infiniti told me I needed a new hybrid clutch and transmission, quoted over $20K in repairs. I’m glad I got a second opinion because Old Saybrook Nissan figured out that it was a wheel speed sensor losing signal and causing my car to go into limp mode. Car runs and drives fine after their service, thank you! More

Idk Was a little annoyed because I bought 3 tires and when I drove away the psi in the tires were all off. The recall was not taken off my app alert. Just wasn't very impressed with the techs. The adviso when I drove away the psi in the tires were all off. The recall was not taken off my app alert. Just wasn't very impressed with the techs. The advisor was nice. More

Friendly and empowered to do the right thing. She knows her stuff and treated us with respect and kindness. She knows her stuff and treated us with respect and kindness. More

Friendly and empowered to do the right thing. She knows her stuff and treated us with respect and kindness. She knows her stuff and treated us with respect and kindness. More

Helpful Helpful All new people since my last visit Need to get to know the team to get to know the team More