Nissan of Portland

I have been car shopping for months, been to dozens of dealers all around the Portland area. None of those dealers even came close to the quality of customer service, professionalism, knowledge of product dealers all around the Portland area. None of those dealers even came close to the quality of customer service, professionalism, knowledge of product, williness to help the customer without the over-pressure of most dealers. I felt like I was buying from family. Very honest, up-front, helpful, polite. They have completely changed my view of car dealers. Certainly the best car buying experience I have EVER had. I am not sure I could go to any other dealership in the future. Simply brilliant sales philosophy and customer service. The other dozens of dealers I visited should take training from the folks at Nissan of Portland. Great job team!! More

I just bought a new Niassan Armada from Nissan of Portland and it was by far the best buying experiance I have ever had with any dealer. The pricing and service I received from Nikki Larson and the n Portland and it was by far the best buying experiance I have ever had with any dealer. The pricing and service I received from Nikki Larson and the new car manager was excellant.............. o BEST price by far. o Excellant follow up from sales person. (Nikki Larson) o Took care of licensing and tax payment for Washington State o Everyone we delt with to include paper work fellow (Forgot his name) was very friendly and customer responsive. Over all I can't say enough good things about Nissan of Portland. Best regards, Len Whitwer More

We were very pleased with the responsiveness to our online inquiry. Chris was great to work with on the phone and email, getting us all the information we needed to make an informed decision. When we w online inquiry. Chris was great to work with on the phone and email, getting us all the information we needed to make an informed decision. When we went up to the dealership, Justin was there to guide us through the test drive and to help with all the paperwork. Everyone we worked with there was friendly, professional and just great. We would definitely recommend them to others. More

The service department is awesome! I take meticulous care of my car by unfortunately the clutch went out during rush hour in Portland. I contacted Thinh, he located a towing company offered and “loaner care of my car by unfortunately the clutch went out during rush hour in Portland. I contacted Thinh, he located a towing company offered and “loaner car” while mine was being repaired. He worked over on a Friday to make sure my car was repaired in time and only repaired what needed to be replaced. When I questioned him about other parts his advise was the parts were still in good condition and advised a mileage follow up instead. I know that he will always take the best care of my car, repair/replace only what it needs and for the most economical cost he can get me. I would recommend Nissan of Portland Service Center to anyone. Donna Saladin More

I had a really nice experience with Boni and Jeff at Rustom Nissan of Portland. They did a good job helping me get into a new car. Boni was knowledgeable and not pushy and Jeff did a great job working Rustom Nissan of Portland. They did a good job helping me get into a new car. Boni was knowledgeable and not pushy and Jeff did a great job working with us on our trade in. I would recommend both of them. Mike M. More

No exageration! Chris Harshman (the internet guy), Dennis Taggart (the car guy) and Jeff(the finance/the radio guy) are the best sales team in town. I visited all the other Nissan dealers in the Portland an Taggart (the car guy) and Jeff(the finance/the radio guy) are the best sales team in town. I visited all the other Nissan dealers in the Portland and surrounding areas and none compare. Friendly, straight forward, helpful and no pressure and I got the car I was looking for the price I was looking for. Don't waste your time anywhere else. And, I noticed they have lots of used cars to choose from. Good luck in your search. I feel lucky! More

Everyone at Rustom was very friendly and helpful from the salesman to the guy that did the financing paperwork. At no point did I feel rushed or pressured to buy. They set me up with a great car for a great salesman to the guy that did the financing paperwork. At no point did I feel rushed or pressured to buy. They set me up with a great car for a great deal and I will definitely recommend this dealership to friends and family. More

I am the 2nd owner of an '08 Altima with 31,XXX miles. I received a mailer for a $19.95 oil change and also wanted the car looked at for any recalls or TSBs since I was close to the bumper to bumper warrant received a mailer for a $19.95 oil change and also wanted the car looked at for any recalls or TSBs since I was close to the bumper to bumper warranty being out (so I thought), so I made an appointment to drop the car of on a Saturday morning. Later that day Nikki (service writer) called to tell me the car was done, the recall was fixed, but that the front tires were getting low on tread (true, but I declined the offer for replacements), the battery failed the test, and the tech confirmed the seat wiggle and corresponding TSB, but neither the seat nor battery would be covered because I was exactly one month out of the 36/36,000 bumper to bumper coverage. Upon picking up the car, I talked with Nikki who said it was not her call, but she would try and work with the warranty clerk during the week to get the items covered as I was JUST out of the warranty. She called me back a couple days later (same day she said she would) and said they would not honor the original warranty. They had every right to deny to coverage, but, having worked in various levels of customer service most of my life, I feel this was an opportunity lost to gain a customer for life. Had they honored the warranty, I would have been screaming at the top of a mountain about how great they were. Instead, they are just adequate. I have heard numerous first hand stories about dealers honoring repairs made just out of warranty coverage, and it seems to me a simple fix of the seat rails and a battery would be worth much more to the dealership in gaining a repeat customer than the probably $100 lost in parts and labor. So, I now have a sour taste in my mouth about Rustom Nissan and will likely take my Nissan somewhere else when I need help from a dealership. More

WE TRAVELED 9 HOURS FOR A GOOD DEAL. WE NOT ONLY GOT THAT GOOD DEAL, WE HAD GREAT SERVICE, PROFESSIONAL PEOPLE, GOOD SELECTION OF VEHICLES MATCHING OUR NEEDS ALREADY SET UP WHEN WE GOT THERE. WE ALSO RECEIVE GOOD DEAL, WE HAD GREAT SERVICE, PROFESSIONAL PEOPLE, GOOD SELECTION OF VEHICLES MATCHING OUR NEEDS ALREADY SET UP WHEN WE GOT THERE. WE ALSO RECEIVED A GOOD VALUE FOR OUR TRADE IN AND OUR NEW VEHICLE PREPPED AND FUELED FAST. WE HAVE ALREADY RECOMMENDED NISSAN OF PORTLAND TO SEVERAL PEOPLE. WE WILL SHOP THERE AGAIN! More

My husband and I have been looking for an Xterra,when we ran across Nissan of Portland.We met with Kiwi who was very gracious, knowedgeable and most of all not pushy.He was able to anwser any of our questio ran across Nissan of Portland.We met with Kiwi who was very gracious, knowedgeable and most of all not pushy.He was able to anwser any of our questions. After trading our PT cruiser We walked away with a 2004 Xterra. Thank you Kiwi for making the transaction pleasurable. Tim and Robin Rice More