Nissan of Richmond - Service Center

Great service, great timing, great prices,, always helpful reps, stop asking to buy my car! helpful reps, stop asking to buy my car! More

Always great well and take care of my car service needs. Can’t thanks enough Can’t thanks enough More

Slow helping when arrived. Seemed to be more concerned with selling rather than serving. Received a call from the sales dept 30 mins after dropping car for the recall fix. Seemed to be more concerned with selling rather than serving. Received a call from the sales dept 30 mins after dropping car for the recall fix. More

Customer service person was great at handling the service issues. I appreciate her staying on top of things issues. I appreciate her staying on top of things More

Debbie was very helpful with my transaction. She made sure I was taken care of and did not wait too long. Waiting area was clean and coffee and water were provided. She made sure I was taken care of and did not wait too long. Waiting area was clean and coffee and water were provided. More

Friendly, always willing to answer questions, very knowledgeable. Also there is always a reasonable turnaround time knowledgeable. Also there is always a reasonable turnaround time More

Very nice waiting area tecks are very good and informative they let you know of any problems. informative they let you know of any problems. More

My service tech was new and it showed, but with time I feel she’ll do just fine. She was very friendly and communicative. The ‘sales tactics’ used by the internet team suck. Don’t call me and say ‘let m feel she’ll do just fine. She was very friendly and communicative. The ‘sales tactics’ used by the internet team suck. Don’t call me and say ‘let me show you an offer’, then ask me once I come on the sales floor ‘how much are you trying to get’? You called me, I didn’t call you. I said I wasn’t in the market from the very beginning. My car wasn’t even run through a quick wash after. I know businesses are facing employee shortages, but good customer service should never be sacrificed. More

Jeremy took excellent care of my car and I was pleased with the results from the Dealership. with the results from the Dealership. More

Friendly confident considerate accommodating timely professional positive attitude receptive personable concise clear communication honest And overall a very nice person. professional positive attitude receptive personable concise clear communication honest And overall a very nice person. More