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Nissan of Richmond - Service Center

Richmond, VA

4.1
4,592 Reviews

4,592 Reviews of Nissan of Richmond - Service Center

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August 01, 2022

Had a fast and easy experience as always. Staff was friendly and informative of things I needed to know about my vehicle More

by Csr.matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

August 01, 2022

Quick and courteous service as always and ready on time as promised. Will definitely come back again More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kavon Smith
Aug 02, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

August 01, 2022

I will go back because she understood the circumstances and went out her way to satisfy the customer. More

by JESS.FREE2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us, Jess. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

July 31, 2022

He listen to me about what I needed fix on my vehicle. Insuring that everything was up to standards. More

by s.johnson2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kavon Smith
Aug 01, 2022 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

July 31, 2022

Overall i enjoyed my visit, The customer service was good and they took good care of my car. More

by NIYAHLOVE97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Ross
Aug 01, 2022 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

July 31, 2022

Everyone was very friendly and accomodating. Came in for a oil change. They offered did I want a carwash as well. Wait time wasn't too bad considering I was a walk-in. Keep up the great customer More

by CHENAFARMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Aug 01, 2022 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

July 31, 2022

My car drives so much better since the oil was changed and tires rotated. Thank you to service technicians, for doing an awesome job. Great service, the wait was not long. Excellent visit. More

by Phyllisimuse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Aug 01, 2022 -

Nissan of Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

July 31, 2022

I am extremely satisfied with my visit to Nissan of Richmond. Debbie was a great help, and with her help, I got everything I needed to get done quickly, accurately and at a very reasonable price. More

by SNELLING770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

July 31, 2022

Debbie was very helpful throughout the process. She kept me informed about the status of my car. She made sure my car got taken care of. She was very friendly and courteous. More

by ranjit.kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

July 31, 2022

Debbie was great! She explained the shortages they were experiencing, labor and suppliers. She made no promises about when I would get my car locked at and set my expe More

by amingcu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

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