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Nissan of Richmond - Service Center

Richmond, VA

4.1
4,592 Reviews
Call Service Center (804) 346-4200

4,592 Reviews of Nissan of Richmond - Service Center

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July 28, 2022

Service department always provide excellent customer services and a pleasant and quick experience with getting repairs done More

by DEZYREE07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Jul 28, 2022 -

Nissan of Richmond responded

Thank you for the 5 star review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

July 28, 2022

Debbie was great at customer service, she was attentive and even knowledgeable about what service I needed More

by KHAMYRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2022 -

Nissan of Richmond responded

Thank you so much for taking the time to leave us a review. We're happy you enjoyed working with Debbie and our service team. We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

July 28, 2022

Great service and honest with me. They were very transparent and solved all issues with my vehicle More

by MITCHELL13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2022 -

Nissan of Richmond responded

Thank you, Wendy, we appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Nissan of Richmond! Paula Quick Owner Loyalty Manager

July 27, 2022

I had my state inspection and routine maintenance completed on my 2021 Nissan Leaf, everything went smoothly and Donnie was lovely to work with. More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Jul 27, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Donnie and our team. We're glad to hear we delivered such a great experience! We appreciate this awesome, Five-Star review. Paula Quick Owner Loyalty Manager

July 27, 2022

The service advisor was very efficient, courteous and got me in and out very quickly. More

by S.SCOTT157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Jul 28, 2022 -

Nissan of Richmond responded

We appreciate your taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Paula Quick Owner Loyalty Manager

July 27, 2022

Thank You for your service. Had Rogue in for Engine Malfunction. Per service sensor was bad. More

by daidcarrie50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah, Donnie Washington
Report | Print
Jul 28, 2022 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. This is what we strive for! Paula Quick Owner Loyalty Manager

July 27, 2022

Employers kind, service great and not too long. Service was able to tell me the other things needed for my car to run better! More

by DCMEEK13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington, Michelle Ross
Report | Print
Jul 27, 2022 -

Nissan of Richmond responded

Thanks for your review! We are very happy to have provided you with a timely and satisfying experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

July 26, 2022

The service here is always fast and done correctly. Donnie makes sure of it and she provides excellent customer service. More

by KSIMMONS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Jul 26, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Donnie and our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

July 26, 2022

Kavon service was fantastic. Very friendly and easy to deal with. Quick to respond to my needs when I arrived More

by LAUREN-BOYKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kavon Smith
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Jul 27, 2022 -

Nissan of Richmond responded

Thank you for the kind words for Kavon and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

July 25, 2022

Friendly and easy to deal with. Dropped car off way earlier than scheduled and he happily accepted it More

by LAUREN-BOYKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Kellogg
Report | Print
Jul 25, 2022 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear our Service team was able to serve you and demonstrate our commitment to great service! Paula Quick Owner Loyalty Manager

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