Nissan of Richmond - Service Center

Slow to start the process to complete the warranty work, had to speak with the service adviser three times to inquire why my vehicle was not in the bay for work to begin. had to speak with the service adviser three times to inquire why my vehicle was not in the bay for work to begin. More

Got my car back in a timely manner. They kept me in the loop in what recommendations that need to be done with my car. Everyone is friendly, Professional and I know I’m being taken They kept me in the loop in what recommendations that need to be done with my car. Everyone is friendly, Professional and I know I’m being taken care of. I have been coming here since 2001, More

Debbie and the team were a great help. I was able to get my car serviced in 10 minutes. Customer service was an A+. I was able to get my car serviced in 10 minutes. Customer service was an A+. More

Prompt, quick and easy. Employees were cordial and courtreous. Overall a very positive experience. Well done. Employees were cordial and courtreous. Overall a very positive experience. Well done. More

Michelle and her team were incredibly helpful and made the entire process quite easy for me the entire process quite easy for me More

I was very pleased with the professionalism, knowledge & care that one in particular extended to me, Michelle Ross. First, I liked how promptly I was greeted by her, then everyone else. Also, Michelle exp care that one in particular extended to me, Michelle Ross. First, I liked how promptly I was greeted by her, then everyone else. Also, Michelle explained everything that was recommended by the technicians & leaving, I felt well taken off. The whole experience was great & I certainly will recommend everyone to come to this location! More

Antoine (or Tony) was very helpful and informative. He put things in a way that was easy to understand and made this process very smooth. He put things in a way that was easy to understand and made this process very smooth. More

They are very friendly and very helpful Debbie is very sweet she knows what she doing sweet she knows what she doing More

The staff is very professional and helpful. I always feel that the car service is accurate and a very good value. I always feel that the car service is accurate and a very good value. More

Every one was friendly & knowledgeable starting with the front desk intake personnels Ms Michelle Ross was quit helpful, keeping me informed about my vehicle in cola relations with technician George Heredi front desk intake personnels Ms Michelle Ross was quit helpful, keeping me informed about my vehicle in cola relations with technician George Heredia by telephone. More