Nissan of Richmond - Service Center

First time here and happy with service surprised with car wash vacuum. Thank you very much wash vacuum. Thank you very much More

Debbie is a great service agent! Great experience at Nissan of Richmond. The service department always gets the job done right the first time on my truck. Great experience at Nissan of Richmond. The service department always gets the job done right the first time on my truck. More

I call to try to make appointments im told o dont need to. Bit its almost impossible to get a simple oil change in u der 2 1/2 hours. When i check in it wasnt the most professional. When coming to give to. Bit its almost impossible to get a simple oil change in u der 2 1/2 hours. When i check in it wasnt the most professional. When coming to give updates associates tone sounds like I'm a bother. Ive been a Nissan customer since 2014 and the service has constantly declined More

Service was quick and well done. I enjoy working with any service team member, as i receive the same honesty, promptness, and professionalism. I enjoy working with any service team member, as i receive the same honesty, promptness, and professionalism. More

Customer service was outstanding, thank you. Made my day go by easier. Will bring my car back. Made my day go by easier. Will bring my car back. More

Your customer service was very poor. Customer were upset some arguing with Service advisor. The wait time for an oil change and inspection was too long. I will not come to this locatio Customer were upset some arguing with Service advisor. The wait time for an oil change and inspection was too long. I will not come to this location again. More

Prompt coursey,respectively there was no water for customers ,but other help walking around without any thing to do. 30.you customers ,but other help walking around without any thing to do. 30.you More

I really trust the mechanics and the service advisors with all of my vehicles. Nissan and others with all of my vehicles. Nissan and others More

Friendly, professional, and knowledgeable staff. Donnie was very helpful and made my experience all the more pleasant. Donnie was very helpful and made my experience all the more pleasant. More

I brought my car in June 2, 2022 for service of my AC and asked that my windshield washer fluid be replenished, as well as changing the battery to my key fob and that was NOT done. I'm pleased that the and asked that my windshield washer fluid be replenished, as well as changing the battery to my key fob and that was NOT done. I'm pleased that the Service Department found out what was wrong with my AC, but I'm slightly disappointed that the smaller requests were not handled. More