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Nissan of Richmond - Service Center

Richmond, VA

4.1
4,592 Reviews

4,592 Reviews of Nissan of Richmond - Service Center

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June 07, 2022

The people are very nice and care about your need I love to go there More

by fran.hub Frances Hubbard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Nissan of Richmond responded

Thank you for the kind words for our Service Department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

June 07, 2022

They are top of the line. The best dealership around, with a great customer service More

by Alekemo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Nissan of Richmond responded

Thanks for your positive feedback regarding your recent visit. We always like to hear that we are meeting our commitment to provide A-1 customer service. We appreciate your business! Paula Quick Owner Loyalty Manager

June 07, 2022

Donnie’s customer service was exceptional from start to finish. This is a first for the broad st location. My past experiences were not welcoming More

by IMALEADER419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Jun 07, 2022 -

Nissan of Richmond responded

We are very happy that provided Donnie you with such a positive experience! Our service team sincerely values your business and looks forward to your next visit. Paula Quick Owner Loyalty Manager

June 06, 2022

My service advisor, Donnie, is wonderful. She kept in contact while waiting on a part and is kind and personable. She is a keeper Nissan!!! More

by Kenzeranne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Jun 07, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Donnie. We're glad to hear she delivered such a great experience! This is what we strive for! Sincerely, Paula Quick Owner Loyalty Manager

June 05, 2022

The Nissan of Richmond It’s so awesom,excellent service,I ll recommend to everyone More

by Martinmi40
Customer Service
Recommend Dealer
Yes
Employees Worked With
Raeshaun Jones
Jun 06, 2022 -

Nissan of Richmond responded

Thank you for the kind words for our Service Department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

June 05, 2022

As always Nissan of Richmond goes above and beyond. Everyone who works there is always friendly and helpful. I would like to mention Chandra especially. She always outdoes herself with kindness and mak More

by Purplemormor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandra Wright
Jun 06, 2022 -

Nissan of Richmond responded

Thank you for taking the time to leave us this fantastic, five-star review for Chandra and the Service Team. We appreciate your business and our team looks forward to serving you again soon!. Please let us know if we can be of any further assistance. We're always happy to help. Paula Quick Owner Loyalty Manager

Jun 06, 2022 -

Nissan of Richmond responded

Thank you for the kind words for our Service Department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

June 05, 2022

Excellent service on the date of our service to our 2017 Altima. We love it More

by sandysmith5857
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Nissan of Richmond responded

Thank you for the kind words for our Service Department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

June 05, 2022

Wonderful service provided by your great staff members. I would recommend everyone to come and get serviced. More

by Nikadewan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle , Donnie Washington
Jun 06, 2022 -

Nissan of Richmond responded

Thank you for your kind review; we are happy to pass along your comments to the Service team here at Nissan Of Richmond! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you for the recommendation, and have an amazing day! Paula Quick Owner Loyalty Manager

Jun 06, 2022 -

Nikadewan responded

You're very welcome.

June 04, 2022

I was welcomed upon my arrival at the dealership. My car was fully inspected in less time than estimated. Employees were friendly and knowledgeable. I left in a clean car, almost like new. I have More

by ddprice729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce in service depart
Jun 06, 2022 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

June 04, 2022

Got me in the next day for replacement of a starter motor. Easy key drop off night before into mailbox. Got it done fast, car starts great now. Less than half the cost estimate from the dealership. More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailey Thompson
Jun 06, 2022 -

Nissan of Richmond responded

Thank you for your kind review. We are happy to pass along your comments to the team here at Nissan of Richmond! Please let us know if there is anything else we can do for you; we are more than happy to help. Have an amazing day! Paula Quick Owner Loyalty Manager

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